Communication Officer

The role provides support for all activities of the Corporate Affairs and Communication function via a variety of communications strategies and approaches. This role will have primary focus on Digital Communications, Internal Communications and BGLC Tertiary Education Grant (CSR)

COMMUNICATION OFFICER

(CONTRACT)

Role and Core Functions of Job

The role provides support for all activities of the Corporate Affairs and Communication function to build and enhance the reputation of the BGLC via a variety of communications strategies and approaches. This role will have primary focus on Digital Communications, Internal Communications and BGLC Tertiary Education Grant (CSR).

Key Functions and Duties

• Public Relations
  • Write press releases, feature articles, speeches, content for BGLC brochures and other collateral material to disseminate information to stakeholders
  • Ensure consistent, positive media coverage for the Commission through strategic storytelling
• Media Engagement
  • Develop and maintain relationships with the media
  • Identify and pitch strong story ideas to generate media coverage for the Commission
  • Coordinate responses to media enquiries following established protocols for collaboration with the senior management team, obtaining approvals for publication and using the appropriate formats or templates for delivering responses to the media in a timely manner.
  • Prepare media briefing information for Executives – prepare talking points for interviews and other public presentations
• Brand Management
  • Guardianship for the Commission’s brand to ensure that it is represented correctly across all forms of media – provide guidance to all who propose to use the Commission’s brand mark to ensure correct usage
  • Develop and maintain the Commission’s key messages and ensure these are properly implemented across messaging platforms, i.e. integrated into press releases, speeches, social media content, presentations, interviews, etc.
• Digital Communications
  • Assist with developing the annual digital/social media strategy and plan for the BGLC
  • Coordinate and maintain the editorial calendar for BGLCs presence across social media platforms – including but not limited to Facebook, Instagram, Twitter, YouTube
  • Identify opportunities and support the development of the strategy and implementation plans for the Commission’s brand presence across new digital media platforms as appropriate.
  • Use creative tools to develop and implement the Commission’s visual content across digital channels – including but not limited to photo and video content.
  • Manage the BGLC website to ensure that all content is maintained up to date
• Corporate Social Responsibility – BGLC Tertiary Education Grant
  • BGLC Education Fund – Responsibility of the administration of the BGLC Tertiary Education Grant - from obtaining Board approval each year, promotions and announcement of opening of applications using all possible communication channels, coordinating processing of applications, liaison with tertiary institutions, awardee engagement, event planning and records management.
• Internal Communications – ensure team members are kept informed of the Commission’s activities in a timely manner and to communicate with  team members on initiatives, processes, policies;
  • Manage all aspects of internal communications  to support employee engagement and facilitate high performance by team members
  • Identify and implement effective internal communications channels (traditional and digital)  to maximize reach and impact of information targeted for team members
  • Ensure that internal communications channels are maintained up to date with information relevant to the conduct of the Commission’s business.
  • Develop content in the most effective formats to communicate information to employees across a range of internal communications channels
  • Assist with the writing and presentation of content targeted to team members – announcements for general information, policies, new procedures, events and activities
  • Manage the Commission’s Intranet to ensure information is up to date and current.
  • Circulate daily Media Monitoring report to management team – to highlight media stories re local, regional and international gaming industry and related topics.
• Stakeholder Engagement
  • Develop and maintain the Commission’s Stakeholder Engagement Calendar by liaising with Departments to ensure that appropriate events are determined,  developed and executed guided by clear measurable outputs and to support the Commission’s objectives.
  • Work closely with the HR&A team to plan and execute employee engagement events whether in a lead or supporting role as agreed with HR&A and CA&C Department heads.
• Other
  • Media Monitoring – to monitor local print, electronic and digital media for stories and mentions of BGLC and compile and maintain records of these; maintain daily press clippings file
  • Review and make recommendations for updates to the Commission’s policies related to communications activities
  • Proactively review and work within company policies, standard operating procedures, company and legislative updates to ensure that the Communications activities are executed in line with best practice and business risk minimized
  • Asset Inventory Management – Maintain inventory of the department’s branding and promotion assets, equipment and supplies ensuring that items are maintained in good order to minimize losses, and are readily available for use for the Commission’s activities.
  • Work collaboratively with other members of the CA&C Team and other departments for effective execution of all projects, ensuring that the Commission’s objectives are achieved.
  • Provide performance reports on all activities within agreed timeframes to the department head in order to inform the Commission’s leadership about progress, challenges and achievement of objectives
  • Procurement – ensure the standard processes are followed to secure services from suppliers/vendors
  • Budget management – develop budgets for activities, ensure all expenditure is appropriately recorded, and provide reports on expenditure for projects and activities.
• Perform any other duties to support the effective and efficient operation of the CA&C Department & the Commission

Liaises With

• Internally
  • Division/Department Heads; All Commission Staff
  • Frequent interaction/collaboration with Human Resources & Administration; ICT; Finance/ Accounts; Procurement

• Externally
  • Stakeholders including suppliers, licensees, representatives of other Government Agencies and Departments, Media, associations and professional groups and the general public
  • Suppliers and vendors such as consultants and service providers for graphic design, photography, videography, social media, event management, communications and creative agencies, etc.  that support implementation of the Commission’s public education programmes

Authority

• The degree of authority within the scope of the job as delegated and approved by the head of department

Qualifications and Experience

• Bachelor’s degree or equivalent in Marketing, Journalism, Communications, Public Relations, Management Studies or other related discipline
• 3-5 years’ experience in a similar position

Competencies

• Strong verbal and written communication skills
• Ability to prepare high level documents, proposals, reports and presentations
• Good public speaking and networking skills
• Agile & Flexible – the ability to work at a fast pace in a complex organization, handling multiple assignments and deadlines
• A relationship builder with excellent interpersonal skills and emotional intelligence, and the ability to influence and engage across all levels of the organization
• Highly organized, self-starter
• Project management
• Time Management
• Knowledge of business communications standards
• Excellent analytical skills; a creative thinker and doer, a problem solver
• Knowledge of above-the-line and below-the-line public communications, public relations and social media
• Proficiency in the use of MS-Office or similar applications, and acumen to quickly learn to use new technology applications
• Basic Graphic Design skills and familiarity with graphic design tools and software;
• Knowledge of photography/videography
• Familiar with the use of content management systems for the Intranet/Website

Performance Criteria

• Performance targets are consistently achieved at a high standard of performance
• Duties are completed within required timeframes
• Tasks are completed with considerable accuracy and quality
• Meticulous attention to detail
• Maintain effective working relationships with internal and external contacts at all levels to ensure the job gets done according to the defined standards
• Honesty and Integrity are displayed in the execution of duties
• A high standard of personal decorum and presentation is displayed
• The Core Values of The Commission are demonstrated in the performance of duties and interactions with others

Working Conditions

• Typical office environment
• Performance of duties off site as it relates to planning and executing the Commission’s events – may require Working outside of normal office hours - weekends and evenings to execute or represent the Commission at events

Interested persons should submit a resumé and application letter addressed to

 the Director of Human Resources & Administration

Email:  careersjamaica2016@ gmail.com

Application Deadline: March 12, 2023

We thank all applicants for their interest, however only shortlisted candidates will be contacted.