Collections Officer

The Collections Officer will manage and coordinate the collection of outstanding accounts receivable.

MC Systems Limited delivers leading edge technology solutions to businesses. We pioneer technology, shaping your future. As a go-to technology consultant, our simple but sustained focus has always been to help our clients succeed……that’s our business.

ABOUT THE OPPORTUNITY

• Manage assigned customer accounts to ensure timely payment and resolve any billing or payment issues.
• Initiate contact with customers via phone, email, and written correspondence to collect outstanding amounts.
• Maintain accurate records of collection activities, account status, and customer communications.
• Escalate accounts requiring further action to relevant team members
• Collaborate with the billing, sales, and customer service teams to reconcile accounts and resolve issues in line with company policies.
• Update customer account records and coordinate with the bank or finance team to ensure accurate posting of payments received.

• Associate or bachelor’s degree or equivalent in business, finance, or related field preferred.
• Proven experience in credit control, collections, or accounts receivable.
• Strong interpersonal and negotiation skills.
• Proficiency in Microsoft Excel and accounting or ERP systems (e.g., QuickBooks, SAP, Oracle, MS Dynamics).
• Ability to work independently and manage multiple accounts simultaneously.

Personal Attributes

• Excellent verbal and written communication skills.
• Strong problem-solving and analytical abilities.
• Detail-oriented with strong organizational skills.
• Professionalism, patience, and resilience under pressure.

 CLOSING DATE FOR APPLICATIONS: August 7, 2025