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Collections Manager
Segoso
- Kingston and St. Andrew
- Not disclosed
- Permanent full-time
- Updated 20/06/2025
3 years of relevant collections operations experience in the BPO SECTOR. Minimum of two-years supervisory experience preferred. Exceptional leadership, mentoring and communication skills.
Monitoring and driving the collection floor, as well as deliver collector training, monitoring of supervisors, and implementing company policies and procedures. Resolves problems and makes recommendations for improving account handling processes.
· Responsible for the management and supervision of an assigned collection group.
· Responsible for leadership of their individual assigned collection group.
· Proficiency in the art of collecting money.
· Responsible for the continued training and teaching of their individual staff ‘s negotiation, tasking, and talk off skills.
· Responsible in for all administrative tasks as needed for group.
· Responsible to aid their Director of Operations in enforcing company policies.
· Responsible in always presenting a professional demeanor and attitude to the collection staff.
· Other duties as assigned.
· 3 years of relevant collections operations experience in the BPO Sector.
· Minimum of two-years supervisory experience preferred.
· Exceptional leadership, mentoring and communication skills.
· Experience in interviewing potential candidates.
· Must be competitive, detail oriented, and goal driven.
· Strong analytical skills and diligent with assigned tasks.
· Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.).
Ref: Collections Manager
Segoso
- 5 Southern Cross Boulevard, Montego Bay Freeport, St James Jamaica
- mobaybusiness@hotmail.com
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