Collection Agents - Portmore

We're hiring Collection Agents in Portmore

Our client is seeking collectors to join their growing business. In this role, you will be responsible for collecting outstanding debts owed to clients. You should be able to negotiate tactfully, and persistently contact people of interest to collect the value owed.

Collector Duties and Responsibilities:

• Contact relevant parties via phone calls
• Inform debtors of their payment status and timelines for repayment
• Negotiate repayment and payment plans as needed
• Be persistent in calling and contacting debtors
• Address questions, complaints, or suggestions
• Follow up on late payment notices
• Inform upper management and leaders when legal action is needed and in place

Collector Requirements and Qualifications:

• High school diploma or equivalent
• Previous experience as a collector or in sales is a plus
• Computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated and self-directed; able to work without supervision
• Excellent verbal and written communication skills
• Able to create trust and build relationships
• Able to analyze problems and strategize for better solutions

 Our Client is offering: 

• Full-time employment
• Free health and life insurance
• Vacation, Sick, Leave of Absence, Compassionate leave benefits
• Paid Holidays
• Performance incentive
• Employee engagement activities