We are seeking a suitable candidates to join one of our premium banking clients in Jamaica for their Insurance Operation Services.

Job Title: Co-op Coordinator (Insurance Operations)

Location: Kingston (in office)

We are seeking a suitable candidates to join one of our premium banking clients in Jamaica for their Insurance Operation Services, Revenue Operations and Payments teams.

• Process payments remitted via salary deduction payment method in an accurate and timely manner.
• Identify and code E-bank payments in the payment sheet daily to ensure that deposits are receipted and cleared from the SLJ main bank accounts in a timely manner.
• Ensure any inaccuracies and discrepancies in the posting of salary payments are resolved in the shortest time possible to prevent any losses and/delays in processing time.
• Ensure necessary contacts are made with the relevant responsible parties whenever discrepancies are identified with payments and their associated listings.

As a Co-op Coordinator, you will:

• Ensure completed salary deduction payments are reconciled and processed by your team within two (2) months of current date.
• Identify and code E-bank payments in the payment sheet daily to ensure that deposits are receipted and
• cleared from the SLJ main bank accounts in a timely manner.
• Prepare and submit journal voucher to correct any misallocation of payment via audit/processing and for policies that are coded PAP or to other Co-ops within the specified time frame.
• Contact delinquent payroll partners about unremitted payments and make the necessary arrangements to
• collect outstanding listings and payments within 30 days.
• Liaise with deducting authority within two (2) days to resolve any issues associated with their payments and listings.
• Prepare monthly report of all contacts made with delinquent deduction authorities and amounts collected through intervention for submission to the supervisor by the 3rd working day of each the month.
• Perform any other job-related duties assigned from time to time.

What do you need?

• Minimum of a Diploma in Business Administration or related discipline from a recognised tertiary institution.
• Minimum of three (3) years working experience in within the Insurance industry.
• Relevant Life Office Management Association (LOMA) I and II designations are assets. Strong analytical/problem-solving and decision-making skills.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• High level of integrity.
• Excellent written and oral communication skills.
• Ability to handle customer complaints resolve issues effectively.
• Excellent interpersonal/human relations skills.
• Sound knowledge of insurance products, processes, and procedures. Good time management skills.