Client Relationship Associate (Contract)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Insurance Operation Services - Client Data Management team in the capacity of:

Client Relationship Associate (Contract)
(Grade 2)

Effectively administer a small number of accounts on the GEASO/MEDIGAP portfolio ensuring that clients’ requests are dealt with promptly, efficiently, and courteously.

Conduct monthly reconciliations.

Provide clerical assistance within the data/reconciliation unit to process member data received for the various accounts on the government portfolio.

Assist with the preparation and dispatching of correspondence & health cards on a timely basis.

Location: Kingston

As a Client Relationship Associate, you will:

• Process member data received from Group Listing (membership/payment reconciliation).
• Liaise with members regarding information needed to resolve issues that may arises with data.
• Sort and file incoming correspondence, enrolment cards, payment listings.
• Prepare correspondence notices, request health cards and dispatch to the relevant Field Services Officer (FSO).
• Preparation of monthly report for submission to immediate supervisor.
• Perform other job-related duties assigned from time to time.

What do you need?

• Associate's Degree in Business Administration or any other related field from a recognized tertiary institution.
• Two (2) years’ experience in the Life Insurance Industry.
• AHIP (Parts 1 & 2) optional.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Sound time management, human relations and communication (oral/written) skills.
• Keen attention to details.
• Ability to maintain high levels of confidentiality.
• Ability to work without close supervision.
• Ability to undertake research, analyze results and make decisions.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than November 21, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.