Claims Adjudication Associate

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Claims Management team in the capacity of:

Claims Adjudication Associate
(Grade 2)

Administer promptly, efficiently and with empathy, all aspects of the claims portfolio, death and living benefits.

Provide accurate information to the Company’s clients with professionalism and courtesy.

Location: Kingston

As a Claims Adjudication Associate, you will:

• Establish proper documentation and advise clients of the documents required for the processing of death claims and living benefits.
• Create new claim files on receipt of acceptable evidence of claims.
• Update the system reflecting the appropriate termination status.
• Check all documents for completeness and authenticity.
• Collate files above approval limits for submission to Assistant Manager.
• Follow up on outstanding claims.
• Investigate inquiries and respond to the respective client.
• Input data to generate cheques for claim proceeds and establish proper discharge.
• Prepare the monthly report for submission to the Assistant Manager - Claims Unit. Include the details of living and death claims processed and settled and other pertinent activities.
• Advise and offer guidance to beneficiaries of orphan policies, to reinvest part proceeds in the company’s investment portfolio.
• Perform other job-related duties assigned from time to time.

What do you need?

• Associate Degree in Business, Management, Marketing or a related discipline from a recognised tertiary institution.
• Loma Parts 1 & 2.
• Two (2) years’ working experience within the Insurance industry is an asset.
• Sound knowledge of computer software packages including spreadsheet and word processing applications and the CAPSIL system.
• Excellent attitude to client service and teamwork.
• Ability to communicate effectively, both orally and in writing.
• Excellent human relations skills.
• Sound knowledge of all products offered by the company.
• Knowledge of basic medical terminology

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than December 12, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.