Cashier

We are seeking a reliable, efficient, and customer-focused Cashier to join our team. The ideal candidate will be responsible for accurately handling customer transactions and ensuring smooth point-of-sale operations.

Duties & Responsibilities

• Operate point-of-sale (POS) systems to accurately process customer payments, including cash and other tender types, following established procedures.
• Verify product information and pricing during scanning, promptly notify a supervisor or manager of any discrepancies, missing items, or incorrect descriptions in the system.
• Ensure customers promptly receive their receipts after each transaction.
• Reconcile daily transactions with precision.
• Deliver exceptional customer service with a friendly, professional demeanour, engaging customers warmly, smiling often, and expressing gratitude after each interaction.
• Proactively check if customers are members of our loyalty program, GWP Rewards, and encourage non-members to sign up.
• Upsell and cross-sell products to enhance customer satisfaction and increase sales.
• Assist with sales and merchandising activities as needed.
• Assist customers with packing their bags as needed to ensure a smooth checkout experience.
• Resolve customer inquiries and complaints promptly.
• Maintain organized files and records.
• Keep the checkout area clean and organized.
• Adhere strictly to company policies and procedures.
• Must be available to work overtime when required. 

Qualifications & Skills

• Minimum of 5 CSEC passes, including Mathematics or Accounts and English Language.
• At least 1 year of experience in a cashier or retail role.
• Strong numerical skills and basic knowledge of bookkeeping.
• Excellent customer service skills with a professional and energetic demeanour, able to engage customers warmly.
• Proficiency in operating point-of-sale (POS) systems and basic computer applications, including Microsoft Office.
• Keen attention to detail, especially in verifying product information and pricing accuracy.
• Strong problem-solving skills and the ability to manage customer inquiries and complaints effectively.
• Self-motivated with the ability to work independently and collaborate effectively within a team.
• Physical stamina to stand for extended periods and occasionally assist with lifting or moving items.
• Experience in supermarket, hardware, or general retail environments is considered an asset.

Work Schedule

• The store operates Monday to Sunday.
• Team members are required to work on a rotating shift schedule:
  • Monday to Saturday: 8:00 a.m. to 5:00 p.m. and 11:00 a.m. to 8:00 p.m.
  • Sunday: Single shift from 9:00 a.m. to 5:00 p.m.
• Flexibility to work any shift, including weekends, is required.

Location & Commute Consideration

• This position is based at Greenwood Plaza, Greenwood, St. James.
• Due to the rotating shift schedule and weekend hours, candidates should reside within reasonable commuting distance of Greenwood or have reliable transportation to and from work.
• Please apply only if you are able to consistently travel to our location for scheduled shifts.

We appreciate all applications. However, only shortlisted candidates will be contacted. Proximity to our Greenwood location and availability for scheduled shifts will be key factors in the selection process.