Business Development & Policy Services Assistant

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Insurance Operation Services team in the capacity of:

Business Development & Policy Services Assistant 

Coordinate and monitor the activities associated with premium refunds, transfer of funds, write back of cheques and policy contract administration.

Process rejected applications as well as queries relating to refund cheques and cancelled/not proceeded with (NPW) cases.

Location: Kingston

As a Business Development & Policy Services Assistant, you will:

• Receive, date stamp, update the relevant systems and distribute mail to members of the department on an ongoing basis.
• Receive and update Policy Acknowledgment Receipts.
• Prepare and dispatch letters and/or cheques for “Not Proceeded With” cases received from the Pre-Underwriting Unit within the stipulated guidelines.
• Type and dispatch letters without cheques to clients/agents.
• Disburse refund cheques with letters.
• Process queries relating to refund cheques, cancelled/not proceeded with (NPW) cases.
• Prepare decline / postpone documentation for delivery to clients/Advisors.
• Preparation of Decline/Postpone requisitions and dispatch of letters without cheques.
• Process decline/postpone letters with cheques.
• Reject NPW applications submitted by the branches.
• Process refund payments and write back cheques.
• Refund cheques are prepared within the agreed standard in order to ensure that clients are reimbursed in a timely manner.
• Process write back cheques for reopening or transfer to policies within the agreed standards as requested.
• Perform other job-related duties assigned from time to time.

What do you need?

• A minimum of six (6) subjects at the CXC (General Proficiency) or GCE (Ordinary) level, including English Language and a numeric subject.
• LOMA Parts 1 and 2.
• Two (2) years working experience, one (1) year of which must be in the insurance industry.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Basic knowledge of life insurance operations.
• Effective communication (oral and written) skills.
• Good time management and human relations skills.
• Ability to type.
• Ability to work under pressure.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than February 13, 2026.

While we appreciate all applications, only shortlisted candidates will be contacted.