Branch Manager (Black River)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join Retail Bank (Black River) team in the capacity of: 

Branch Manager - Black River

(Grade 4)

Responsible for the management, direction and growth of the branch into a profitable, efficient and productive unit of the Retail Banking Division of the bank.

Responsible for ensuring that the highest standard of client service is achieved in addition to the development of a harmonious and cooperative working environment.

Location: Black River

As a Branch Manager, you will:

• Provide effective management either directly or through supervisory personnel.
• Motivate and coach relevant direct reports.
• Maintain awareness of competitors, market conditions and opportunities for growth of the branch and keep Regional Manager abreast of changes.
• Identify training needs of personnel and develop in-house training activities or recommend formal training.
• Ensure loans and other advances are properly documented, assessed, approved/declined as per the bank’s policies, acceptable levels of risk and lending guidelines.
• Do mid-year and annual appraisals of team members according to established procedures.
• Set agenda and chair meetings to deal with branch activities and procedural changes in collaboration with the Assistant Manager of Branch Operations
• Lead management efforts by actively promoting and selling the banks’ products and services.
• Develop plans and strategies to improve sales and service delivery within the branch in collaboration with the Regional Manager and Manager Client Experience.
• Manage effective customer service directly or through feedback from supervisory staff.
• Develop business plan for branch.
• Provide information on the activities and performance of the branch.
• Solicit, negotiate and close consumer loans and advances in accordance with bank’s lending policies and guideline.
• Ensure adherence to AML/POCA policies and guidelines.
• Perform any other job-related duties assigned from time to time.

What do you need?

• A minimum of a Bachelor’s degree in Banking/AICB Diploma, Finance, Management or equivalent qualification from a recognized tertiary institution.
• Seven (7) years’ experience in a bank or Financial Institution with at least 4 years of Sales leadership experience; sound Credit and Operations experience and to include at least 4 years’ experience at the Supervisory/Managerial level.
• Experience in credit analysis and the administration of a lending portfolio would be an asset.
• Thorough knowledge of current supervisory and managerial techniques.
• Sound knowledge of computer software packages such as word processing and spreadsheet applications.
• Strong management and selling skills.
• Effective coaching skills.
• Excellent selling/negotiating skills.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively both orally and in writing.
• Excellent human relations skills.
• Excellent interpersonal skills
• Ability to produce reports.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than September 19, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.