Billing Clerk

To prepare customer invoices in an efficient and timely manner, ensuring that invoices are detailed and free of errors; to promptly attend to walk-in customers, ensuring as short a turnaround period as possible; and to at all times maintain customer files in an up-to-date manner.

DUTIES AND RESPONSIBILITIES

1. Prepares itemized invoices by obtaining customer names, address, and billing information including product numbers, and specifications of items to be purchased.
2. Ensures that all information, prices and calculations are accurate
3. Checks that the items and quantities being dispatched correspond with the items and quantities requested on the purchase order
4. Prepares Customer Order Forms and verifies stock availability before billing.
5. Prepares Delivery Notes for returned goods and/or informs Accounts when a Credit Note is required.
6. Maintains a register of all returned goods (damages and exchanges) ensuring that the items correspond with customer invoice and/or goods receipt note.
7. Receives and records customer orders over telephone or via e-mail.
8. Prepares Delivery Sheets daily.
9. Liaises with Sales Representative on all matters pertinent to Customer Orders  Requisitions raw material for use in the Laboratory and Production areas  Keeps monthly record of goods taken by management from bonds.
10. Keeps records of quantity of therapeutic rub outgoing/dispatched on a daily basis.
11. Greets and attends to walk in customers in a professional manner.
12. Assists with picking of goods-to fill customer orders and replenish shelves when items are depleted.
13. Assists with dispatching of Delivery vans.
14. Cleans and tidy Bond Area.
15. Assists with annual stock taking exercise
16. Assists with other assigned clerical duties from time to time
17. Assists with duties of the Finished Goods Supervisor in the absence of the job holder.

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ESSENTIAL QUALIFICATIONS AND EXPERIENCE

1. Five "O" Level Subjects, inclusive of Mathematics and English Language
2. A working knowledge of Microsoft Office Suite, Inventory or Accounting Software
3. A minimum ofthree (3) years' experience in a similar environment

SKILLS AND ABILITIES

1. Excellent verbal and written communication skills
2. Ability to work well with others at all level of hierarchy
3. Proven ability to execute good customer service - polite and helpful          Pays attention to details
4. Results oriented with the ability to meet stated deadlines
5. Possess sound problem-solving skills
6. Numeric sequencing.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS      

1. Air Condition office and Warehouse facility.
2. Requires Intermittent periods of sitting or standing
3. Moderate dust and noise levels
4. Lifting of items up to 25 lbs
5. Frequent walking from Warehouse to Main Office
6. Occasional use of step ladders.