The Delivery & Service Coordinator schedules and oversees deliveries and service appointments, coordinating between warehouse, logistics, and CX teams. The role plans routes, manages customer communication, resolves issues, and tracks delivery and service KPIs.
The Warehouse Manager leads daily warehouse and delivery operations, managing staff and drivers to ensure safe, accurate receipt, picking, and dispatch of goods, overseeing vehicles and deliveries, and collaborating with Operations and Inventory teams.