Back Office Supervisor

The supervisor will be responsible for daily coaching and development and to foster team engagement to maintain morale

CORE JOB FUNCTONS

• Daily coaching and development
• Fostering team engagement to maintain morale
• Managing compliance and accountability

Provide accurate and timely data to management while ensuring proper documentation

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overseeing and managing the team’s daily operations.
• Monitoring workflow and ensuring all tasks are completed efficiently
• Provide accurate and timely data to management while ensuring proper documentation.
• Demonstrate professionalism in email communication, ensuring accuracy and efficiency.
• Respond to inquiries and resolve issues tactfully and promptly, within the scope of established authority.
• Resolving operational issues and making decisions on process improvement
• Mentoring and providing leadership to new and current team members on processes etc.