B2B Collections

Blewstream is seeking a proactive and results-driven B2B Collections Specialist to join our Finance team. This role is responsible for the collections process for business accounts, ensuring timely receipt of payments, maintaining accurate records, and fostering strong client relationships.

Position Title: B2B Collections Specialist

Department: Finance
Location: 26 Bay Road, St. James, Port of Spain
Employment Type: Full-Time, Hybrid

Role Overview:

We are seeking a proactive and results-driven B2B Collections Specialist to join our Finance team. This role is responsible for managing the collections process for business-to-business (B2B) accounts, ensuring timely receipt of payments, maintaining accurate records, and fostering strong client relationships. The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to navigate complex billing scenarios.

Key Responsibilities:

• Manage the end-to-end B2B collections process, including outreach, follow-ups, and resolution of outstanding balances.
• Monitor aging reports and prioritize collection efforts based on risk and exposure.
• Collaborate with internal teams (e.g., Sales, Billing, Customer Success) to resolve disputes and ensure accurate invoicing.
• Maintain detailed records of collection activities, payment commitments, and customer communications.
• Prepare and distribute regular reports on collection status, DSO (Days Sales Outstanding), and cash flow impact.
• Escalate unresolved issues to management and recommend appropriate actions.
• Support month-end close activities by reconciling accounts receivable and preparing journal entries as needed.
• Assist in improving collections processes and implementing best practices to enhance efficiency and recovery rates.
• Ensure compliance with company policies and regulatory requirements.

Qualifications and Experience

Education & Experience:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 3–5 years of experience in B2B collections or accounts receivable.
• Experience working with ERP systems and collections platforms.

Skills:

• Strong understanding of collections principles and customer account management.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Excel and financial reporting tools.
• Ability to analyze aging reports and identify collection trends.

Key Competencies:

• Problem-solving and conflict resolution.
• Attention to detail and accuracy in documentation.
• Results-oriented with a focus on reducing DSO and improving cash flow.
• Adaptability and resilience in a fast-paced environment.

Why Join Us?

• Be part of a collaborative finance team focused on operational excellence.
• Play a key role in optimizing working capital and client relationships.
• Competitive compensation, benefits, and opportunities for professional development.