Auto Service Manager

As the Service Manager at Bermuda Motors Limited, you will play a pivotal role in overseeing the day-to-day operations of the company's automotive servicing and repair department. This is a full-time position based in Bermuda.

What you'll be doing

• Manage and oversee the work of the service department, including scheduling, job assignment, and quality control
• Ensure that all servicing and repairs are completed in a timely and efficient manner, meeting customer expectations
• Liaise with customers to understand their needs and provide technical expertise and advice
• Manage inventory and order parts and supplies as needed to support the service operations
• Mentor and train technicians and service advisors to develop their skills and improve overall team performance
• Maintain comprehensive records of all service work and provide detailed reports to management
• Continuously identify opportunities for process improvements and implement changes to enhance efficiency and customer satisfaction