Auto Parts Administrator

Auto Parts Administrator

A leading auto parts sales and service company is seeking a highly organized and customer-focused Auto Parts Administrator to join our dynamic team. This role is central to ensuring the smooth coordination of customer service, administrative operations, and parts inventory in a fast-paced automotive environment.

Key Responsibilities:

• Customer Service & Front Desk Operations – Provide courteous, professional service to clients; manage inquiries, concerns, and front-desk activities.

• Communication Management – Answer calls promptly, log customer requests, and coordinate with team members to ensure timely responses.

• Administrative Record Keeping – Maintain accurate logs of mechanical jobs, outgoing parts, customer orders, and deliveries.

• Sales & Payment Tracking – Record and reconcile sales transactions daily, ensuring accuracy in receipts and payments.

• Parts Order Management – Track special part requests, maintain order lists, and coordinate with the inventory team for availability.

• Workplace Organization & Safety – Keep reception and waiting areas presentable, support filing systems, and uphold safety protocols.

• Management Support – Liaise with management on customer feedback, irregularities, and reporting requirements.

Qualifications & Skills:

• Minimum 2 years of administrative experience, preferably in an automotive or service-based environment.

• Strong communication and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Proficiency in Microsoft Office (Excel, Word) and familiarity with inventory or POS systems.

• Detail-oriented with strong record-keeping skills.

• Knowledge of automotive parts and service processes is an asset.

• Dependable, proactive, and able to work independently.