Associate Manager - Creative Specialist

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

• Design and implement the internal communication strategy, aligned with the Employee Value Proposition (EVP) and cultural goals.
• Lead creative internal campaigns (monthly or quarterly) to drive engagement and reinforce key messages.
• Manage and optimize internal communication channels (intranet, internal app, newsletters, screens, etc.).
• Write and design key messages, corporate communications, and multi-format content (visual, written, and audiovisual).
• Develop and produce graphic materials such as presentations, infographics, visual campaigns, and simple video animations.
• Track performance using KPIs (engagement, participation, reach, feedback, etc.).
• Coordinate with cross-functional teams and HR to cascade messages and align on business priorities.
• Ensure all internal communications align with the company’s tone, voice, and visual identity.

Our most successful candidates will have:

• BSc. in Communications, Marketing, Human Resources, Public Relations, Event Management, or a related field.
• Strong planning and execution skills: You love organizing and seeing events through from start to finish.
• Bubbly and outgoing personality: You're approachable, energetic, and genuinely enjoy interacting with people.
• Creative content creation skills: You have a knack for writing compelling messages and can create simple visual content (e.g., using Canva, basic video editing apps).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proactive, reliable, and eager to learn.

What You’ll Gain:

• Practical experience in a fast-paced corporate environment.
• Mentorship and guidance from experienced professionals.
• Opportunity to make a tangible impact on employee satisfaction and company culture.
• Networking opportunities within a dynamic HR and Engagement team.

All your information will be kept confidential according to EEO guidelines.

As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland.  During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.