Assistant Store Manager

He/she is responsible for ensuring goals, targets and objectives given for location are either met or surpassed as well as to ensure the execution of key activities while maintaining excellent customer service.

KEY RESPONSIBILITES

• Sell products manufactured and/or distributed by the company to customers. 
• Work closely with customers and identify their needs, create solutions, ensure a smooth sales process. 
• Attend sales meetings to review prior month’s performance and becoming involved in future sales plans and follow strategies outlined where necessary.
• Build and maintain customer and employees relationships.
• Constantly analyze markets to assess the performance of products
  • Assist with suggestions for possible new products/formulations
  • Schedule staff to ensure store is operated efficiently at all times

MAIN DUTIES

Cash Management:

• Security of Cash – Observe all points in the Company’s policy on Security of cash
• Change Float – Operate and maintain a Change Float:  Purchasing Change from the bank, Issuing Change to Cashiers, Daily checking of Cashiers’ Float.
• Assist with daily balancing Sales and Reconciling Cash with Z-Tape.
• Writing Sales Receipts on a daily basis.
• Doing lodgement as often as required.
• Petty Cash Float – Operate and maintain a Petty Cash Float:  Dealing with day-to-day expenses, Preparing and submitting vouchers to Account department for reimbursement. 

Stock Management:

• Ordering of goods:  Track movement of goods and ensuring timely replenishing of stock. 
• Checking of bins on shop floor on a daily basis for stock quality
• Having a keen interest in Storeroom to monitor stock levels and ensuring proper storage of goods.
• Maintaining a warehouse ordering system which efficiently records goods running low or out of stock. 
• Writing and submitting to the Warehouse weekly order list of goods needed.
• Receiving and checking deliveries of goods from the warehouse and ensuring timely distribution of goods to the shop floor.  (Must be on the floor within 24 hours)
• Visits to Warehouse to keep abreast of stock at least once a month.

Personnel Management Support:

• Training and supervising the support staff. 
• Uphold discipline and maintain decorum in the store.
• Ensure staff perform their duties in a timely and efficient manner
• Communicate with Manager on all disciplinary issues
• Submit weekly Payroll information to Accounts department and preparing salary for staff.

General Managerial Duties:

• Assist with the daily opening and closing of store
• Ensuring security of Customers, Staff, Goods and Cash.
• Keep abreast with current trends and fashion so as to better able to serve our customers
• Attend meetings, seminars and training as required.
• Assist with Stock-taking exercises if required.

Other duties

• Create schedule to assist with maintaining the cleanliness of the store and facilities.
• Perform any other duties and/or responsibilities given within the legal framework as Retail Store Manager whether minor, major or incidental tasks related to this portfolio.