Assistant Retail Store Manager - Kingston & St. Catherine

Assistant Retail Store Manager - Kingston & St. Catherine

A retail company is seeking a motivated, customer-focused, and results-oriented professional to join its team as an Assistant Retail Store Manager (Kingston & St. Catherine). The successful candidate will support the Store Manager in overseeing daily operations, driving sales performance, supervising staff, and ensuring an exceptional customer experience within a fast-paced retail environment.

The ideal candidate should possess strong leadership potential, excellent organizational skills, and the ability to effectively manage both operational and customer service responsibilities.

Key Responsibilities

Sales & Customer Service

• Support sales growth by actively engaging customers and recommending suitable products
• Build and maintain strong customer relationships and identify new business opportunities
• Monitor market trends and product performance and provide recommendations to management
• Participate in monthly sales meetings and contribute to sales improvement strategies
• Assist with client visits and product promotions

Cash & Financial Management

• Support the enforcement of cash handling and security procedures
• Assist with daily sales reconciliations, cash float management, and bank lodgments
• Monitor petty cash usage and maintain accurate records

Stock & Inventory Management

• Assist with inventory tracking and stock replenishment activities
• Support the ordering process to prevent shortages or overstocking
• Conduct quality checks and ensure products are properly stored and displayed
• Liaise with the warehouse regarding deliveries and inventory discrepancies

Team Leadership & Operations

• Assist with onboarding, training, and coaching store staff
• Support staff scheduling to ensure adequate coverage
• Help maintain employee records and ensure compliance with store policies
• Assist with disciplinary matters and payroll submissions where required
• Support store opening and closing procedures
• Maintain store cleanliness, presentation, and security standards

Qualifications & Skills

• Minimum of 2–3 years’ experience in a retail supervisory or assistant management role
• Strong leadership, problem-solving, and decision-making abilities
• Excellent customer service and interpersonal skills
• Experience with inventory control, pricing, and vendor coordination
• Strong communication, organizational, and time-management skills
• Proficiency in POS systems and retail management software
• Highly motivated, detail-oriented, and eager to grow into a Store Manager role