Assistant Restaurant Manager

Assistant Restaurant Manager

A popular chain of quick-service restaurants is seeking an experienced and motivated Assistant Manager to join its Operations team.  This is a hands-on leadership role focused on driving guest satisfaction, operational excellence, team development, and profitability across daily restaurant operations.

KEY RESPONSIBILITIES

Restaurant Operations & Leadership

• Support the Restaurant Manager in overseeing daily operations to achieve performance targets and maintain brand standards.
• Lead, train, motivate, and supervise team members and Shift Coordinators.
• Ensure high-quality food preparation, fast service delivery, and an excellent guest experience.
• Maintain proper sanitation, hygiene, and store presentation.
• Assist with handling guest complaints and ensure timely resolution.

Administrative & Financial Controls

• Assist with inventory management, stock orders, cash control, scheduling, reporting, and opening/closing procedures.
• Help monitor labour, waste, utilities, paper usage, and cost control measures.
• Ensure adherence to food safety procedures, company policies, and local labour laws.

Delivery Operations

• Ensure proper execution of delivery protocols, accurate daily logs, and cash float management for riders.
• Reconcile delivery cash records and ensure device compliance.

People Development

• Conduct training, performance management, and discipline where required.
• Foster teamwork, communication, and a culture of accountability and service excellence.

REQUIREMENTS

• Associate Degree and/or Supervisory Management Certification
• Certification in Inventory Management (an asset)
• Moderate computer skills
• Minimum 1 year experience in a food & beverage or team leadership environment
• Strong leadership, communication, and human relations skills
• Ability to multitask, problem-solve, and handle fast-paced environments
• Integrity, flexibility, strong work ethics, and willingness to work varied shifts
• Must be able to stand for long periods, lift items, and work in hot/cold conditions