Assistant Property/House Manager (Luxury Hospitality Sector)

Our client is a “boutique” property management organization who cater for international UHNWI (Ultra- High Net Worth Individuals) with property investment interests in the Caribbean. Due to growth, the Operations Manager is seeking a “right-hand” to be actively involved

Overview: Our client is a “boutique” property management organization who cater for international UHNWI (Ultra- High Net Worth Individuals) with property investment interests in the Caribbean. Due to growth, the Operations Manager is seeking a “right-hand” to be actively involved in the management of a luxurious private household and estate on the picturesque west-coast of Barbados.

Duties & Responsibilities:

• Act as a key point of contact for principal requests, ensuring tasks are handled efficiently, discreetly, and to a high standard.
• Assist in the smooth day-to-day running of household operations, maintaining consistency and attention to detail.
  
• Provide cover on days off by assisting in leading household operations when required.
  
• Support service, chef, and housekeeping teams with a hands-on and flexible approach.
  
• Assist and co-lead estate and property projects alongside the Operations Manager and Estate Manager.
  
• Work closely with appointed external Project Managers, liaising with them on a day-to-day basis.
  
• Provide ongoing support, updates, and feedback to Project Managers on behalf of the household.
  
• Monitor progress, identify issues early, and ensure projects align with household expectations.
  
• Assist with planning, coordination, and follow-through of projects, particularly during the off-season.
  
• Maintain strong professional relationships with contractors, suppliers, and service providers.
  
• Assist in the day-to-day management and coordination of a three-person maintenance team, working closely with the Operations Manager and Estate Manager.
  
• Support scheduling, prioritization, and delegation of maintenance tasks to ensure smooth estate operations.
  
• Proactively identify maintenance issues before they escalate, implementing preventative solutions wherever possible.
  
• Conduct regular walk-throughs and inspections of the property to identify areas requiring attention, repair, or improvement.
  
• Ensure daily, weekly, and periodic maintenance checklists are fully adhered to and continuously enhanced.
  
• Assist with the development, improvement, and enforcement of preventative maintenance systems and procedures.
  
• Monitor the condition of buildings, grounds, and estate infrastructure, ensuring standards are consistently maintained.
  
• Support oversight of key property systems, including but not limited to: pools and pool plant rooms; plumbing and drainage systems; electrical systems (visual checks and coordination with specialists); air conditioning systems; and general building fabric, finishes, and furnishings.
  
• Liaise with contractors and specialist service providers, ensuring clear communication, follow-up, and quality control.
  
• Assist in logging, tracking, and closing maintenance issues using agreed systems or reporting tools.
  
• Support cost awareness by identifying efficient, long-term maintenance solutions.
  
• Ensure maintenance works are completed safely, discreetly, and with minimal disruption to household operations.
  
• Assist with the organization and coordination of private parties and events hosted by the family.
  
• Support principals with planning, preparation, and logistics when entertaining.
  
• Liaise with internal teams (service, chefs, housekeeping) and external suppliers as required.
  
• Assist with staffing coordination, set-up, and the smooth running of events.
  
• Ensure high standards, discretion, and professionalism are maintained during hosted occasions.
  
• Manage and assist with online shopping and household ordering, including platforms such as Amazon.
  
• Track orders, deliveries, and household supplies accurately.
  
• Maintain clear and organized records using Excel, Word, and other digital systems.
  
• Assist with inventory, reporting, and general household administration.
  
• Support housekeeping teams with ordering, stock control, and operational needs.
  
• Demonstrate leadership potential and a willingness to learn and develop within the role.
  
• Training and ongoing guidance will be provided, with exposure to senior management and estate operations.

Requirements