Assistant Location Manager

Assist in managing daily security operations at Kingston Wharf, supporting supervision, scheduling, reporting, and client coordination.

Job Summary

The Assistant Location Manager provides critical support to the Location Manager in the coordination of all security activities at the Wharf. This includes assisting with staff supervision, scheduling, client liaison, asset oversight, reporting, and compliance. The incumbent helps ensure the effective and efficient execution of operational duties to meet client expectations, internal standards, and contractual obligations.

Key Responsibilities

• Support the Location Manager with daily coordination of security operations at the Wharf

• Assist in supervising and motivating security officers to maintain high standards of service and professionalism

• Help manage guard schedules using digital platforms such as SmartTask

• Assist with monitoring staff performance, welfare, and adherence to company and client policies

• Support in the preparation, review, and upkeep of post orders and ensure they are aligned with SLA requirements

• Participate in site inspections, security risk assessments, and compliance audits

• Assist in responding to incidents and follow up on investigations under the direction of the Location Manager

• Maintain regular communication with client representatives on operational matters

• Ensure timely reporting and documentation of any incidents, breaches, or operational concerns

• Help track and account for all security equipment and company-issued assets

• Act as a liaison between the security team and internal departments (HR, Armoury, Fleet, etc.)

• Step in to lead or manage operations in the absence of the Location Manager