Assistant, Cash and Voucher Assistance

The position serves as a key liaison between the IFRC Finance Department, the Cash/Relief team in the field, and the Jamaica Red Cross, ensuring coordination, harmonization, & accountability throughout the emergency operation.

Job Purpose

Under the supervision of the CVA Coordinator for the Jamaica response and recovery, this role ensures the effective workflow of all financial processes required for the full implementation of the CVA programme. The position serves as a key liaison between the IFRC CCD Finance Department, the Cash/Relief team in the field, and the Jamaica Red Cross, ensuring coordination, harmonization, and accountability throughout the operation. All activities will be carried out in strict adherence to IFRC and OIAI financial procedures. The incumbent will also work under the technical guidance of the Regional CVA Coordinator and follow the IFRC finance and CVA Standard Operating Procedures established for the CCD.

Job Duties and Responsibilities

Financial Reconciliation & Reporting

• Carry out reconciliation exercises at agreed intervals to ensure CVA implementation, cash disbursements, and financial reporting are consistent, transparent, and accountable.
• Provide high-level financial analysis and reports for donor meetings.
• Build and update monthly forecasts and monitor cash flows.

Coordination & Planning

• Hold weekly meetings with Cash/Relief delegates to understand distribution plans and their impact on cash flow.
• Work closely with country-level finance and operations staff to ensure CVA budgets and account codes are accurately reflected.

Payment Processing

• Coordinate with the CVA Coordinator and movement subject-matter experts to advance Purchase Orders and Requests for Payment in the ERP system.
• Advise on tranche transfers to Financial Service Providers (FSPs), prepare documentation, and obtain appropriate signatures.
• Process and transmit payments to beneficiaries in accordance with established guidelines and schedules.
• Support payment issue resolution by investigating discrepancies, coordinating with internal teams, and escalating complex cases as necessary.
• Facilitate clear and timely communication with beneficiaries, including distributing eligibility updates, payment notifications, and reminder messages.

Risk Management

• Identify financial risks and controls and provide solutions.
• Handle foreign exchange conversions as necessary (OANDA).

Education

University or professional degree in relevant field or equivalent experience (accounting)  (REQUIRED)

Courses on Project Cycle Management, CVA, Emergency Relief Response, etc. (PREFERRED)

Experience

REQUIRED

At least 5 years professional experience working on accounting, reconciliation, financial controls and risks 

At least 5 years professional experience working on planning, reporting and monitoring in a crisis/post emergency context 

Experience managing data  

Experience working with Cash and Voucher Assistance Programmes, especially with digital Financial Service Providers 

Experience working with Red Cross/Red Crescent 

PREFERRED

Experience working with partners 

Knowledge, Skills and Languages

REQUIRED

Self-supported in computing systems  

Strong command of Excel and ease with digital platforms 

Ability to work in a team, excellent communication, and management skills  

Ability to work in a cross-functional environment  

Excellent organizational skills and stress management skills 

Excellent customer service 

Fluently spoken and written English  

PREFERRED

Good command of another IFRC official language (French, Spanish or Arabic) 

Competencies, Values and Comments