Administrative Assistant - Cayman Islands

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life of the Cayman Islands Limited is seeking a suitable candidate to join Revenue team in the capacity of:

Administrative Assistant - Cayman Islands (Grade 2)

Provide efficient administrative and secretarial assistance to the Country Head of Sagicor Life Cayman, to enhance the effective operation of the Cayman Operations and the achievement of the goals and objectives.

Location: Grand Cayman

As an Administrative Assistant, you will:

• Provide secretarial and administrative support to the Country Head, Sagicor Life Cayman.
• Set appointments, schedule and organize meetings and otherwise manage the Country Head’s calendar.
• Coordinate local/overseas travel arrangements.
• Prepare response to requests to the Country Head from our regulators (e.g. CIMA).
• Log all complaints to the complaints portal and ensuring that all follow-up activities are complete.
• Co-ordinate activities for monthly management meetings.
• Attend and prepare minutes and agendas for meetings.
• Check/collate attendance registers for the admin team.
• Assist in enrolling team members/agents for exam courses.
• Monitor, maintain and update database of job descriptions for direct reports to the Country Manager on an ongoing basis.
• Assist in keeping the company’s procedural manuals up to date.
• Log and track outstanding matters requiring the Country Head’s attention.
  Process and post all online transactions received by online banking to the operating system (CAPSIL).
• Assist with monitoring action items from audit/inspection reports.
• Perform any other job-related duties assigned from time to time.

What do you need?

• Diploma in Secretarial Studies or an equivalent qualification from a recognized tertiary institution.
• Three (3) years’ working experience as a senior secretary or a similar administrative position.
• Sound knowledge of computer software packages such as word processing and spreadsheet applications.
• Basic knowledge of Life Insurance Operations.
• Good attitude to customer service and teamwork.
• Ability to communicate effectively both orally and in writing.
• Good time management, organizational and problem-solving skills along with a high level of initiative and flexibility.
• Sound knowledge of the operations within the Company and the ability to maintain confidentiality.
• Good analytical and team skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than October 10, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.