Accounts Receivables Agent I and II

If you possess one of many characteristics such as excellent time management skills. Go ahead and apply for the role of:

Accounts Receivables Agent I

Job Scope/Summary:

The Receivables Agent will manage and maintain refund requests submitted via our refunds email account. In this role, He (she) is responsible for verifying the validity of refunds and ensure timely resolution. The Receivables Agent is also responsible to secure revenue by verifying and applying receipts for Groups and Travel Agent customer accounts. This position will work closely with other departments to ensure timely and accurate processing of all financial transactions.

 Core Responsibilities:

• Access the validity of refunds submitted.
• Process refunds and cancellations in booking system.
• Submit refund forms to third party payers for processing.
• Run cancellation report from booking system and cancel/modify Sales Orders in Oracle Fusion for refunds/adjustments done.
• Respond to credit card chargeback queries immediately followed with the relevant documents.
• Reconcile Groups revenue for all region.
• Review Groups commissions
• Apply payment to group receivables and investigate all outstanding balances on aging report.
• Prepare bi-weekly commission.
• Ensure Compliance with Accounting Standards and Procedures.
• Maintain proper filing and record retention and is familiar with accounting principles and income audit procedures.
• Participate in departmental meetings.
• Post Deferred Revenue based on assigned Resort Revenue Reconciliation.
• Monthly intercompany reconciliation and post related expenses.
• Prepare and submit daily refund report.
• Any other duties as assigned.

 Accounts Receivables Agent II

Job Scope/Summary:

The Receivables Agent will play a key part in managing cash influx by ensuring that the company receives payment for services provided. The individual will also help to process invoices, track and record payments in an accurate, efficient and timely manner. He/She will also serve as the main point of contact for the Accounting Department as it relates to receivables queries.

Core Responsibilities:

• Generating invoices and distribute to customers through various channels.
• Review Receivables Clearing Account for Intercompany charges & generate weekly invoice to Affiliates. Ensure the account is cleared each month end.
• Prepare & Send Marketing Fee invoices.
• Posts customer payments by recording cash, checks, and credit card transactions.
• Apply payments to Tour Operators/OTAs customer accounts in Receivable.
• Apply Payments to Prepaid Sales Customers and investigate balances on Aging and action as necessary.
• Apply payments to DMC & Non-Sandals Tour Desks.
• Post Journal to record funds received for Overseas Companies to the intercompany accounts.
• Send Tour Operator query responses to Contact Centre supervisor for action.
• Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments and from customers to provide report to the Receivables Supervisor.
• Seek Manager’s approval for customer credit memos.
• Generate and distribute customer account statements. Monitoring accounts to identify overdue payments. Contact clients to investigate outstanding payments.
• Performing account reconciliations.
• Post intercompany entries and prepare expense schedules for company assigned.
• Producing monthly financial and management reports
• Ensure Compliance with Accounting Standards and Procedures.
• Maintain proper filing and record retention and is familiar with accounting principles and income audit procedures.
• Participate in departmental meetings.
• Any other duties that may be assigned.

Minimum Qualifications & Requirements for I and II:

• A minimum of a First Degree in Accounting or related discipline.
• A minimum of 1 year’ experience/knowledge in the related field.
• Should have proficiency in Microsoft Word, Outlook, PowerPoint, and Excel. 
• An ability to prioritize and manage expectations.
• A keen eye for detail.
• An ability to work independently.
• Problem-solving skills.
• The ability to communicate articulately and efficiently with other people within the company.
• Must be able to work flexible hours when needed.
• Must be confidential with company information and ongoing business development.

Please note: Only shortlisted candidates will be contacted. Thank you for your application!