Accounting Liaison

We’re hiring an Accounting Liaison for overnight logistics operations. Support logistics operations through accounting, compliance and customer service. Ensure smooth shipments, accurate records, and excellent vendor relations.

Job Description 

Job Title: Accounting Liaison 

Work Location: Cazoumar Freezone 

Department:  One Logistics Network

Reports to: Accounting Manager 

Shift Coverage: Overnight | Flexible Work Hour 7 Days 

We are seeking a highly organized and detail-oriented Accounting Liaison to join our logistics team. This role bridges accounting, operations and customer service functions, ensuring compliance, accuracy and seamless communication across all parties. The Accounting Liaison plays a vital role in maintaining operational efficiency, financial integrity, and strong partnerships with carriers, drivers and customers.

 Responsibilities and essential job functions include but are not limited to the following:

• Oversee carrier onboarding, contract verification, and ensure compliance with federal and state transportation regulations.
• Verification of carrier contracts and ensuring all loads are following policy and procedure.
• Accounting duties, including but not limited to verification of contract rates, accounting receivables, locating shipping manifests and paperwork, daily bookkeeping, and data entry.
• Manage existing operational accounts and continuously exude the highest level of customer service with vendors.
• Manage operational accounts while providing the highest standard of customer service to vendors, carriers, and clients.
• Maintain regular communication with carriers, drivers, and customers; address service delays, damaged goods, and other transportation issues promptly and professionally.
• Ensure all freight activity, load updates, and communications are properly logged in the system; maintain accurate records for compliance and auditing.
• Perform check calls with drivers to ensure on-time pickups and deliveries.
• Log updates in the system accurately and notify brokers by phone or email when urgent matters arise.
• Coordinate and schedule freight shipments to ensure timely delivery and customer satisfaction.
• Track and monitor shipments, resolving issues such as delays or damaged goods quickly and professionally.
• Provide excellent customer service by responding to inquiries and concerns in a timely, professional manner.
• Support cross-functional operations and assist with projects or tasks as assigned.
• Flexibility to work overnight shifts, weekends, and holidays as required.

 Knowledge, Skills, and Abilities:

• Minimum 2+ years of customer service experience; logistics or accounting experience preferred.
• High school diploma or equivalent required; additional education in accounting, logistics, or business a plus.
• Strong data entry and bookkeeping skills with accuracy and speed.
• Exceptional communication skills with a professional phone presence and ability to build rapport with diverse stakeholders.
• Highly organized with excellent multitasking abilities in a fast-paced, process-driven environment.
• Ability to handle high call volumes, multiple priorities, and rapidly changing needs with composure.
• Strong problem-solving skills and capacity to resolve complex carrier or customer situations.
• Team-oriented with the ability to work independently when needed.
• Flexibility to work any shift, including nights, weekends and holidays.
• Commitment to maintaining confidentiality and handling sensitive information with discretion.

What We Offer: 

• Competitive salary 
• Supportive team environment 
• Opportunities for career growth and development 
• Comprehensive training and continuous learning 
• Free Round-Trip Transportation from Downtown 
• Paid Training 
• Health And Life Insurance Eligibility (After 120 Days) 
• Employee Referral Bonus Program
• Potential for KPI performance incentives