We are a small but dynamic, industry-leading Group of Companies specialising in Credit & Risk within the Financial Services Sector
We are a fast-paced, results-oriented Company looking for a driven, self-motivated, persistent, assertive, engaging, independent professional who can excel in a high-volume outreach environment. If this sounds like you, then we look forward to receiving your application!
JOB SUMMARY
This position plays a key role in supporting the daily operations of the Finance Department by ensuring accuracy, timeliness, and compliance in processing of financial transactions within the Company's standards and policies. The incumbent supports the Finance department by processing business transactions and performing credit and risk functions, including preparation of letters, verifications and invoicing. This role carries responsibility and accountability for accurately processing customer payments, updating debtor accounts, and delivering timely, efficient customer service while handling monetary transactions.
MAIN RESPONSIBILITIES
To perform successfully in the role, the incumbent must demonstrate strategic execution, cross-functional collaboration, and the ability to manage complex initiatives from planning through adoption. The position requires fluency in delivery frameworks, change management and technical coordination, along with a clear and organized approach to working with teams, meeting compliance needs, and maintaining accurate records.
Key Responsibilities:
To perform successfully in the job, the incumbent must act with integrity and strictly adhere to all accounting
policies, procedures and internal controls when executing the under mentioned duties:
Financial Transactions and Processing:
Receive payments from walk-in customers and accurately enter all transactions into the Company’s online software/database (Credit & Debt Management System-CDMS).
Reconcile all daily transactions against the system-generated daily transaction report from CDMS.
Follow up with Payees on disbursed cheques to ensure timely collection.
Enter all assigned payment transactions in a timely and accurate manner.
Post all payments received from clients into the debt management software with a high level of accuracy.
Credit, Risk and Documentation Support:
Assist in preparing and printing of Credit Bureau Letters, Non-indebtedness Letters and other customer-requested letters as directed by debtors.
Assist in the processing and updating of the Credit Bureau log.
Assist in generating and dispatching demand letters and other credit-related correspondences.
Customer Service and Administrative Support
Attend to walk-in customers by providing general information and taking the necessary actions required.
Answer and transfer telephone calls, take messages and provide courteous customer support as required.
Prepare outgoing Mail for dispatch.
Scan Invoices and upload documents to the shared drive for record keeping and audit readiness.
Perform other related duties as assigned to support the Finance Department.
EDUCATION AND CERTIFICATION
A minimum of Five (5) Ordinary Level/CXC subjects inclusive of Mathematics and English Language.
EXPERIENCE
A minimum of one (1) years’ experience in finance, accounting, cashiering or customer-service related role.
Proven experience and proficiency in Microsoft Office applications with particular emphasis on Word, Excel & Outlook.
Experience working with an online processing system.
Experience with Peachtree accounting software.
SKILLS, ATTITUDE AND BEHAVIOURAL COMPETENCIES
Strong oral and written communication skills.
Excellent numerical accuracy and attention to detail.
Good problem-solving skills and sound judgement.
High level of confidentiality, integrity, and professionalism.
Strong organizational and time management skills.
Ability to meet deadlines and maintain accuracy in a fast-paced environment.
Good interpersonal and teamwork skills.
Strong customer service orientation