Account Manager, location Kingston, Jamaica

Account Manager, location Kingston, Jamaica

ABOUT THE COMPANY

Inova Solutions is the strongest regional Microsoft Solutions Partner with offices in Curacao, Jamaica, Trinidad and Tobago and Puerto Rico. We focus on providing direct service to the top tier customers in the Region. In our 15 years of existence, we have accomplished becoming the largest player in the market for high-end Microsoft solutions based on our core values: Dedication, Expertise, Flexibility and our Regional Local Presence. Next to Microsoft License and Cloud Solutions, Inova Solutions offers IT solutions and IT Training. Inova Solutions is undergoing a transformation process that requires additional team members. We are passionate about driving and providing digital solutions of excellence and of being at the forefront of the latest technological advances in the world. Our collaborators are our main interest. At Inova Solutions we value talent and seek to empower it, which is why we constantly train our team. In addition, we have special benefits to ensure the well-being and development of our employees. The position listed is ideal for an individual seeking to work in a multicultural environment. 

We invite you to be part of our team! 

Account Manager, location Kingston, Jamaica

SKILLS AND QUALIFICATIONS 

• Bachelor's degree in computer science, business administration or equivalent combination of education and experience
• Technology affinity
• Deep knowledge of how to sell IT services, solutions and licenses
• Strong written and verbal skills in English
• 2-4 years proven overall work experience selling Microsoft licenses, IT services and solutions
• Preferable having Microsoft certifications: MS-900 or higher
• Microsoft Dynamics CRM management knowledge
• Understanding Microsoft Cloud solutions 
• Self-Management and Time-Management
• Negotiation capabilities
• Excellent communication and reporting skills 
• Strong problem-solving capabilities  
• Customer focus.

MAIN FUNCTIONS AND RESPONSIBILITIES 

• Executing sales strategies as a Sales Executive within designated markets.
• Collaborating closely with the Inova Solutions Marketing Team to generate brand new leads.
• Effectively transforming prospective leads into viable opportunities.
• Facilitating seamless communication and coordination between customers and Inova Solutions' Technology Professionals.
• Meeting and surpassing financial targets and other key performance indicators (KPI’s).
• Staying abreast of the latest industry trends and technological advancements impacting our customers’ sectors.
• Demonstrating proficiency in managing relationships with C-Suite executives.
• Adhering to all Inova Solutions' policies, procedures and administrative protocols.
• Taking the lead in generating and managing the entire sales and account management lifecycle for customers.
• Cultivating and nurturing key customer relationships while actively pursuing new business prospects in the Jamaica market.
• Assisting with activities related to the Customer Care Program.
• Maintaining consistent and effective communication channels with customers.
• Successfully achieving and maintaining any certifications outlined in the training plan.
• Undertaking any other procedural and or administrative responsibilities and or obligations.
• Any other activity related to the position.

 BENEFITS 

The remuneration package will include a competitive gross base salary and secondary benefits.