Required to provide general sales and marketing support for Lottery Retailers within the assigned zone and is directly responsible for sales growth of retailers within the assigned route.
IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to interactive and Social Gaming. We have a well-established local presence and relationships with government and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity and responsibility. IGT has over 12, 000 employees.
Overall Objective and Purpose:
Required to provide general sales and marketing support for Lottery Retailers within the assigned zone and is directly responsible for sales growth of retailers within the assigned route. Expected to leverage trade and industry knowledge, persuasive selling skills, POS materials and other tools to create a positive change in sales, implement ‘best practices at each retail location as well as ensuring quick and effective responses to retailers’ needs and requirements.
Principal Duties and Responsibilities:
• Management of the territory including the delivery of the sales targets in the territory for DBG, Instants, Social Space and TopUp categories
• Engage Retailers in Sales Optimization conversations and advising on the application of “Lottery Best Practices”
• Execute POS material placement and ensure adherance to Merchandising Standards for the territory to deliver sales and Instants Willing to Carry (WTC) and planogram compliance
• Monitor the quality of service to assigned retailers from all IGT customer-facing departments
• Exercise due diligence in identifying best fit locations for IGT’s sales generating tools and equipment e.g, Jackpot Signs and LED Monitors
• Analyze sales data and market information to provide insight for growth opportunities and/or possible threats to sales (To IGT and Retailers)
• Provide punctual, effective weekly and otherwise scheduled reporting on activities, evaluations, and trade information, including KPIS:
o Weekly Sales
o Sales per Terminal
o Retail Expansion
o Retail Transactions
o Instant Ticket confirmations, activations, and settlements
• Lead execution of Sales & Marketing Trade Promotions and Initiatives in their territory to grow Instants, DBG, Social Space and commercial service sales
• Monitor and ensure retailer compliance to technical requirements for the protection of IGT’S assets (Terminals, Printers, Modems, Led Monitors etc.)
• Assess and implement solutions for signage/branding needs for retail locations (External and Jackpot Signage, Internal & External Branding)
• Support Retailer/Terminal Operator training and In-Trade Up-Selling/Customer Service Training
• Provides support to the Field Services team as the need might arise e.g. problems generated during the operation of the system, communications issues, terminal SWOP/Repair etc.
• Execute scheduled visits to assigned retailers and prepare Visit Sheets and Summary of all visited on a weekly basis
• Support Consumables Distribution to all retailers in assigned territory Conducts physical inventory of Instant Tickets and DBG play slip stock and replenishes consumables as needed
• Coordinate with Procall department to ensure the retailer have the right stock level for each Instant price point
• Support Sales, Merchandising and Distribution and inventory management of Instant Tickets within assigned territory
• Perform additional duties and responsibilities as assigned
Requirements:
• Bachelors Degree from an accredited college or university with major course work in, sales, marketing, public relations or business administration
• Minimum three (3) CXC subjects including English Language and Mathematics
• Minimum 2 year’s sales/marketing experience in Fast Moving Consumer Goodsindustry
• Holder of a valid General Driver’s License, and a good driving record.
• Sound Knowledge of Sales Structure Call Techniques
• Strong communication skills both verbally and written
• Strong interpersonal skills
• Strong Customer Service skills
• Good Analytical skills
• Good Report Writing skills
• A good knowledge of the roads and districts within assigned territory
Aplication
To make your recruitment process faster, please apply on our website through the next link:
- https://jobs.igt.com/job-invite/12549/
Competencies:
• Passion for sales, service and for excellence in execution
• Self-Motivated
• Commitment to personal development
• Customer focused
• Flexible and adaptable
• Solution oriented/problem solving
• Innovative and initiative driven
• Team oriented
• Problem solving and solutions oriented
• Proficiency in Microsoft office (Word, Excel, PowerPoint)
