1st Party Collection Agents (Customer Service)

Proven track record in 1st party and 3rd party charge-off collections for at least 6 months. Strong command of the English language, both written and spoken.

Debt Counselor

About the Role:

As a Debt Counselor, you'll play a crucial role in recovering delinquent accounts. You'll be responsible for contacting debtors, providing clear information, and negotiating payment plans that work for both parties. You'll need to be adept at handling sensitive information and maintaining a professional demeanor, even in challenging situations.

• 3 or more CXC subjects 
• At least 2 years of stable employment in previous jobs
• Must be mature and demonstrate stability in employment record
• Ideal candidate must have an eye for detail
• Must have at least 6 months experience in collections
• Excellent written communication skills
• Candidate should be able demonstrate strong work ethic

If you're a skilled communicator with a knack for problem-solving and a commitment to excellent customer service, we encourage you to apply.