Customer Experience Jobs

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Customer Experience Professional - Portmore

IBEX Global

New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Products Campaign! Our Customer Experience Professionals will provide an outstanding and differentiating customer ...

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Guest Experience Representative

JOB OPPORTUNITY CUSTOMER EXPERIENCE REPRESENTATIVE Our Company is looking for a skilled problem solver with excellent interpersonal skills to join our team as a Customer Experience Representative ...

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Brand Experience Business Partner

, this role aims to elevate the overall customer experience, strengthen stakeholder relationships ... experience in brand management, customer service, or a similar role Proficient and computer literate ...

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Procurement Experience Specialist (K-JESS)

KPMG Jamaica (JESS)

. You will be accountable to resolve customer experience challenges within defined service level targets ... of three years of experience in a purchasing, procurement, customer service role or equivalent ...

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Reservation Specialist (Customer Service)- Montego Bay (Onsite)(480 hrly base salary

Concentrix(CNX)

.... We require that you have: 1 year BPO customer service experience Minimum of three CXC/GCE subjects, including English Language or Customer service related HEART Level-II Certificate. City and Guilds ...

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Start ASAP - Collections Agent (Collections Experience Required)

Teleperformance

charities Key Responsibilities and Accountabilities Resolve basic types of customer inquiries Provide excellent customer service to customers by: Quickly and accurately identifying and assessing ...

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Accounting Services Associate IV (MBJ) -MUST have collections experience

Conduent

Accounting Services Associate IV need to work in Montego Bay (MUST have Collections Experience ... capabilities in transaction processing, automation, analytics and constituent experience. We work ...

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Accounts Receivable & Collections (2 to 5 years experience)

BLEWSTREAM ECOSYSTEM

receivable processes. Perform collections activities to recover outstanding funds. Reconcile customer ... reports on receivables and collections performance. Requirements: ✔️ 2 to 5 years of experience ...

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Customer Service Agent - Portmore

IBEX Global

Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team ...

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Customer Service Representative

Optimum Jamaica

understanding. Enhance Customer Experience: Ability to upsell/cross- sell Optimum products and services to existing customer base to further strengthen customer relationships and enhance the overall experience ...

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Customer Service Professional

Amplia Communications Limited

and experience utilizing Microsoft Suite and CRM software. Must possess superior customer service skills ... JOB SUMMARY The Customer Service Professional is responsible for delivering superior customer ...

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Customer Service Representative

or certificate in Supervisory Management 2 years’ experience in Customer Service Must be able to stand for long ... CUSTOMER SERVICE REPRESENTATIVE A leading supermarket chain is seeking applications from suitably ...

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Marketing and Customer Service Officer

JN Money Service Cayman Island

as needed to ensure a positive customer experience. Collaborate with customer service teams to implement ... to fill the position of Marketing and Customer Service Officer at JN Money Services (Cayman ...

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Customer Service Representative

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Customer Care Consultant

Advanced Call Center Technologies, LLC

and Guilds (Including English) or 6 Months of Customer Service Experience or Customer Service ... ? If so, apply now for an instant interview! We offer Customer Support Associate: PAID TRAINING ...

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Customer Service Representative

Calls Experts

ENGLISH-SPEAKING CUSTOMER SERVICE AGENT - WORK FROM HOME, FULL-TIME ONLY Calls Experts is a global contact center solution provider with 15+ years of experience in the American and Canadian markets ...

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Customer Service Representative

Modern Electrical Supplies Limited

customers with a superior customer experience. Communication: Communicate to your supervisor ... transactions while providing excellent internal and external customer service. Essential Duties ...

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Customer Care Agent (14518)

Bill Gosling Outsourcing Trinidad Ltd

handling, customer satisfaction, and quality. Requirements: Previous experience in a call center ... with various types of services including Customer Service, Accounts Receivable Management, Customer ...

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French Customer Service Rep

VXI Jamaica Ltd.

Duties and Responsibilities: Respond to customer inquiries (via telephone, email, chat, social media ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Customer Service Chat Specialist

itel

customer service expectations. Regular on-site attendance; strict adherence to the Attendance Policy ... minimum with previous BPO experience. Must be experienced at navigating website pages and quickly ...

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Customer Service Voice Specialist

itel

customer service expectations. Regular on-site attendance; strict adherence to the Attendance Policy ... minimum with previous BPO experience. Must be experienced at navigating website pages and quickly ...

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Medical Customer Care Consultant

Advanced Call Center Technologies, LLC

? If so, apply now for an instant interview! We offer Medical Customer Support Associate: PAID TRAINING! You can be successful even without experience Massive opportunity for advancement; 90% of our leadership ...

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Field Customer Service Representative

Regency Recruitment and Resources Limited

As a Field Customer Service Representative, you will play a crucial role promoting the company’s products ... sales leads by providing excellent customer service - explaining product offerings and service ...

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Customer Service & Sales Associate

Iterum Connections

Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...

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Customer Retention Agent

Digicel

>Experience in Customer Service or Customer Retention preferred. Experience in and with the mobile ... > Job Title: Customer Retention Agent Primary objective ...

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Sales Representatives, Customer Service,

Call Center Pros

Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ... and match their advantages to customer needs Must be able to handle multiple projects simultaneously ...

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Logistics Customer Service Agent - Kingston

IBEX Global

internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

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Customer Service Agent - Ocho Rios

IBEX Global

Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team ...

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Banking & Finance Customer Service Roles

Hinduja Global Solutions (HGS)

; a minimum of 3 CXCs, (English & Mathematics or Accounts mandatory). Previous experience in customer service ... Hinduja Global Solutions is seeking a passionate and customer-centric individual to join our team ...

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Customer Care Agent - GSM & Digicel +

Digicel

package information etc. Taking ownership of customer service issues to ensure resolution to the company’s standards. Add value to each customers’ experience: Retain ...

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Onsite-Customer Service/ Retention Agents

Etech Global Services LLC

to type a minimum of 25 WPM. Balanced in terms of delivering utmost quality customer experience ... year call center experience in sales, collections and/or retention. Strong Soft Skills required ...

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Customer Service /Soft Collections Associates

Radius Global Solutions

/customer service representatives to assist with the recovery of outstanding payments from our 1st Party ... , and providing empathy to ensure positive customer results. Maintain adequate attendance and adhere ...

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Senior Customer Service Associate - Bi-Lingual French

Sutherland

in French - The ability to communicate in French fluently - 0-2 years of Customer Service experience ... you have the skills and experience to help us succeed, we want to work with you! Job Description ...

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Customer Service Representatives- Start On July 2, 2024

IntouchCX

customer inquiries Provide a meaningful and positive experience with every customer interaction ... About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years ...

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Customer Service Representative (Inhouse Retail Sales)

Active Home Centre

of two (2) years experience in sales and customer service. High School Dploma Proven track record ... Job Opportunities Customer Service Representative (In-House Retail Sales) MONTEGO BAY ...

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Customer Service Representative (New Higher Wages)

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Service Representative - (Transportation) NEW WAGES

Continuum Global Solutions

Montego Bay, Jamaica At Continuum Global Solutions, our vision is to be the leader in customer experience ... Certificate/3 CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call ...

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Onsite- Customer Service Voice Agents - 12pm-9pm Shift

Etech Global Services LLC

of delivering utmost quality customer experience and possessing good negotiation skills. • Effective ... . • No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice ...

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Customer Service & Soft Collections - we have a few roles available

Omni Nearshore Limited

Customer Service & Soft Collections Associates Requirements 3 and more CXC's(including Math and English) and CAPE Subjects 2 years experience in Customer Service or 2 years experience in Collections ...

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Customer Service Agent - Work From Home (All Parishes)

Influx

Experience with online platforms (CRMs , Zendesk, Slack) Own a fully-functional laptop High-speed, reliable internet connection Ability to type 40-45 wpm (data entry experience a plus) Keen ...

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collections / sales experience. Get hired on the spot.

C4 Global Solutions

. Respond to customer inquiries and take appropriate actions. Document detailed notes about customer ... / Sales Experience Fluent in English In-depth knowledge of Fair Debt Recovery Laws and procedures ...

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Customer Service & Sales Agent (Voice) - Full Time - Higher Wages

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Care Agents (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... job with a minimum of 6 months of call center experience Strong verbal communication Customer ...

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Customer Sales Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Service Team Manager - (Onsite) Sandy Bay, Hanover -

Collective Solution BPO Limited

delivery systems and procedures, supervise a staff of Customer Service Agents and work to develop ... , coordinates work activities with other Supervisors • Requires knowledge and experience in own discipline ...

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Now Hiring Customer Service Representatives-Catch Us At The Hanover Parish Church On June 19, 2024

IntouchCX

Provide a meaningful and positive experience with every customer interaction. You will need: ID, NIS ... JOB FAIR! Our Work from Campus Customer Service Representatives are passionate about delighting ...

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HGS Walk-Ins | June 3 - 17 | Customer Service & Sales roles available

Hinduja Global Solutions (HGS)

We are a global leader in Business Process Management and optimizing the Customer Experience ... processing, contact centers, traditional and digital customer care, and HRO solutions to deliver ...

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Chat Agent

Segoso

. Qualified candidates must have heavy phone experience, great customer treatment background, and experience ... Segoso Caribbean is seeking to employee qualified Chat Agents (Customer Service) . ALL Successful ...

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Contact Center Professional

Qualfon

of customer service experience, preferred but not required • Proven proficiency with data entry, computer ... : • Respond to customer inquiries via inbound and outbound calls • Processing payments, cancellations ...

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Banking Support Specialist

Advantage Communications

communication and presentation skills. Prior customer service or call center experience on a banking account ... Support Representatives are responsible to provide first in class customer support and sales ...

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Retail Store Manager

Caribbean HR Solutions

. The manager will ensure all focus is on the customer experience and satisfaction through fulfilment ... customer experience; Coach and support team members to help them meet departmental goals; Become an expert ...

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Mystery Shopper

Professional Training and Occupational Services Inc.

business as a regular customer would, and report on specific aspects of the experience in three easy ... Service and would like to contribute to the development of Customer Experience in their respective ...

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FRENCH BILINGUAL SPECIALISTS

Accent Marketing

STARTEK INC., an international provider of customer engagement solutions, is looking for dynamic ... . You must be customer focused and be able to prospect, cold-call, present and close new business. Core ...

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Call Centre Agent - Inbound

WorldWide BPO & Call Centre Ltd.

Do you have atleast SIX (6) nonths Call Centre Experience or more? Managing large amounts ... . The successful candidate will be able to accept ownership for effectively solving customer issues , complaints ...

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Call Center Agent (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... with a minimum of 6 months of call center experience Strong verbal communication Customer focused ...

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Call Center Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... with a minimum of 6 months of call center experience Strong verbal communication Customer focused ...

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Service Advisor, ANSA Motors Limited

ANSA McAL Group of Companies

passes Minimum 2 years work experience in customer service (prior experience in the Automotive ... . He/she is the communication liaison between the customer and the dealership and is always therefore expected ...

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Spanish-English Bilingual Sales Agent

IBEX Global

of 25wpm or more Customer Service experience in a call center or similar business environment ... Duties and Responsibilities: Respond to customer inquiries (via telephone, email, social media ...

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Credit and Collections Officer/Agent

Appliance Traders Limited

information on customer accounts in order to provide accurate information to stakeholders. Monitor all customer accounts to identify outstanding debts. Make contact with customers using prescribed ...

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Reservation Chat Representative

Contax 360 BPO Solutions

certification/Associates Degree or Higher Preferred EXPERIENCE: Minimum 1-2 years Customer Service/Retail Sales ... Chat Representative is responsible for providing exceptional service to every customer ...

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CLIENT SERVICE ASSOCIATE

Proforma (ProTeam Up Division)

as assigned. Key Objectives For This Role Include: Deliver an excellent customer experience at every step ... . Qualifications & Experience: 1-2 years of experience focused on customer service and order ...

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Technical / Telecommunication Support Representative

Accent Marketing

, inclusive of English A. - Three months of customer service experience; technical expertise is a plus ... About Startek: Startek is a leading global provider of customer engagement services, delivering ...

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Tier I Support

Amplia Communications Limited

difficult customer situations and drive positive customer experience. Ability to enforce company ... customer's reported problems, educating new customers, escalating issues as needed and promoting ...

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Loans Officers- Islandwide (Sales)

Kris An Charles Investments Co. Ltd

about sales and extremely proactive and should demonstrate the ability to build and maintain customer relationships and close sales. Qualifications & Experience Required At least a first degree ...

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Human Resource Assistant

Island Finance Ltd

. Human Resource certification or experience will be an asset. Minimum 1 year general work experience ... and capacity to work under pressure. Excellent communication and customer service skills. Proficiency ...

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Claims Agent - Portmore

IBEX Global

. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...

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Branch Sales Representative

Island Finance Ltd

and customer services as well as collection efforts. Involves telemarketing and in person approach ... proven sales experience. Proactive, self-motivated and highly organized. Results and people oriented ...

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Talent Acquisition Assistant Officer - Scheduling Support (K-JESS)

KPMG Jamaica (JESS)

environment Previous experience in a front-line customer service-oriented role preferred Please click ... .*** Are you an enthusiastic, customer-oriented individual who thrives in a fast-paced environment? Interested in developing ...

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Key Account Manager, Abel Building Solutions

ANSA McAL Group of Companies

will focus specifically on the growth of all product lines and maintain a high level of customer ... monthly targets. Develop and oversee customer retention campaigns. Engage with minimum 10 customers ...

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Warehouse Attendant/Forklift Operator

in the warehouse. • Provides exceptional customer service to all customers and communicates in a pleasant ... for damages. • Assist with the loading and unloading operations (containers, customer vehicle ...

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Relief Route Sales Assistant (Kingston)

Facey Commodity Co. Ltd.

/Merchandising experience KNOWLEDGE, SKILLS AND ABILITIES Excellent Time Management and Customer Service ... trade. Engage, sell and deliver products to stores Merchandise products in customer stores to ensure ...

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Reservations Specialist

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Technical Support Representative

Optimum Jamaica

disruption to their workflow. Enhance Customer Experience: Ability to upsell/cross- sell Optimum ... and standards. Continuously seek opportunities to enhance customer experience and technical service ...

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Appliance Technical Expert (Warranty Agents) - Portmore

IBEX Global

customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...

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MEMBER SERVICE REPRESENTATIVE

The Insurance Employees Co-Operative Credit Union

to Credit Union members with focus on the following: Customer Service – responding to member enquiries ... and uphold the best principles of customer care in discharging the duties of this post and achieving ...

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Route Sales Representative

to improve on a continuous basis Develops & implements Customer Business Development plans (CBDP ... , opportunities for the assigned areas. Obtains customer feedback, handles customer complaints ...

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SALES ASSOCIATE

Dufry Trinidad Ltd

JOB DESCRIPTION FOR SALES ASSOCIATE Purpose: Provide a complete shopping experience ... responsibility is Customer Service. Work to make customers, not just sales, and learn to sell ...

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Sales Associate

Advanced Call Center Technologies, LLC

) or 6 Months of Customer Setvice Experience or Customer Service Certificate from Heart Must be able ... TRAINING! You can be successful even without experience Massive opportunity for advancement; 90 ...

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Collections Lead

Digicel

excellent customer service skills, have a firm understanding of debt collection processes ... positive customer relationships. Key Objectives: Supervision, coaching and developing of Collections ...

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Toll Collector-Mammee Bay

Jamaica North South Highway Company Ltd

and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

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SALES EXECUTIVE

Tyre Warehouse

and customer service that has made our parent company a trusted name in the industry. Don’t get stuck ... Warehouse Automotive team: Qualifications & Experience: Post secondary qualification or accreditation ...

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Workforce Analyst (All Parishes)

Influx

At Influx, we are dedicated to providing exceptional customer service experiences and constantly ... a Workforce Analyst, you will play a critical role in ensuring our customer service operations run ...

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Marketing Assistant - Clinical Division

Western Scientific Company Ltd

to increase efficiency and guarantee customer satisfaction. Main Responsibilities: Quotation generation ... Updates the Manager by providing feedback or reports from both customer and supplier interaction ...

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Branch Sales Representative

Island Finance Ltd

proven sales experience. Proactive, self-motivated and highly organized. Results and people oriented with capacity to work under pressure. Excellent communication and customer service skills. PC ...

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Bi-lingual English & Spanish | Bi-lingual English & French Technical Support

Hinduja Global Solutions (HGS)

field preferred. Previous experience in technical support or customer service roles, preferably ... Hinduja Global Solutions is looking for a dynamic and customer-focused individual to join our team ...

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Sales Representative

itel

, courteous, and exceptional service to enhance customer satisfaction. Develop good product ... of equipment and materials for which the role has responsibility. EDUCATION AND EXPERIENCE: Minimum 5 CXC ...

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Pre-Sales Technical Specialist

Favio

● Ability to put together complex technical proposals in response to customer requirements. ● Experience ... Overview: Our client is an I.T Solutions and Customer-Oriented Technology Group. With a wide range ...

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Talent Acquisition Senior Officer - Ref KAS (K-JESS)

KPMG Jamaica (JESS)

submitted via the job's webpage will be considered.*** Are you an enthusiastic, customer-oriented ... ) independent contractor hiring initiative. Education/Experience Bachelor's degree in any field ...

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E​s​t​i​m​a​t​o​r​

ATL Automotive

each customer in a cheerful, positive manner, while making every effort to ensure the customer feels welcome during their visit to the Bodyshop. Educate each customer about the process of getting ...

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SUTHERLAND WALK IN INTERVIEWS - EVERY WEDNESDAY & FRIDAY AT OUR RED HILLS ROAD LOCATION. Sign

Sutherland

our high volume of inbound calls. Experience in customer service is an asset and preferred. Good Typing ... SUTHERLAND WALK IN INTERVIEWS Customer Service, Banking, Lodging and Hospitality positions Red ...

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Driver/Sales Contractor

Yummy Bakery

customer service skills/people skills? A valid open General Driver's Licence or with a minimum of 7000kg A minimum of 2yrs driving experience? Experience in driving trucks? Valid Drive's License of 7000kg ...

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Sales Executive (Corporate I.T Solutions)

Favio

Overview: Our client is an I.T Solutions and Customer-Oriented Technology Group. With a wide range ... , and contracts. Overcome objections and address customer concerns to close deals. · Sales Reporting ...

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Store Clerk with driving responsibilities Montego Bay

MyCart Express Jamaica

customer payment at registers. Maintaining a clean, efficient and effective warehouse operation ... /manager to schedule future shipments. Deliver packages to other locations (Driving experience needed ...

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MEDICAL SALES REPRESENTATIVE

Qwellcor International Limited

. · Ensure customer satisfaction in territory by providing a high level of customer care and service ... to complete the sales process QUALIFICATIONS & EXPERIENCE · Bachelor’s Degree or Two years sales ...

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Retail Sales Associate

and fulfil customer needs through superior product knowledge and exceptional customer experience ... POSITION: Retail Sales Associate An established multi-faceted customer-centric retail ...

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Contact Centre Agents

Island Routes

Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ... customers. Solution-orientated with the ability to troubleshoot and handle customer complaints ...

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Channel Business Manager

the customer base. This may involve identifying new channel partners, cultivating relationships ... . This is crucial for maximizing sales performance and customer satisfaction. Market Analysis: Monitoring market ...

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Bilingual Quality Analyst

Optimum Jamaica

Quality Analyst (QA)- JOB SUMMARY: The Customer Experience Coach (QA) is responsible for listening to a percentage of calls (handled by the CSRs/TSRs) to ensure an excellent customer experience ...

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Sales Executive (Account Manager)

Productive Business Solutions (PBS)

relations, and focused on enhancing the customer experience. Successful candidates must have a proven ... , services, and cloud services. Generate revenues while providing high levels of customer satisfaction ...