The Transformation Implementation Unit (TIU) was established in January 2017 with the clear mandate to ensure implementation of activities to transform the public sector.

The TIU is a special project unit under the aegis of the Ministry of Finance and the Public Service and manages the implementation of the multi-focal public sector transformation programme on behalf of the Government of Jamaica (GOJ).

The programme has six strategic outcomes:

1. Effective customer service delivered consistently through a service delivery methodology that puts decision making closer to the customer
2. Knowledge-based workers trained, developed and competitively compensated
3. eGovernment Transformation – a digital government
4. Strong external relationships and partnerships built
5. Processes streamlined through data sharing and integration
6. An innovative, proactive and productive public administration

The work of the Unit is grounded in the vision of “a modern public service that is fair, values people and consistently delivers high quality services.”

OUR CORE VALUES ARE:

Integrity - We are open, honest and fair in all that we say and do.

Customer Oriented - We are focused on exceeding the needs and expectations of our customers by ensuring that they are at the heart of our systems and processes.

Collaboration - We actively work together as we strive to achieve our vision.

Innovation - We are a team that is constantly looking for new and better ways of doing things.  We embrace the integration of technology to drive our service delivery.

 Result Driven - We focus on results and delivering value.

 Agility - We are responsive, resilient and flexible in creating and finding solutions in an ever-changing environment.