Headend Satellite Engineer

After 13 years of operation, Digicel Group Limited has over 13 million customers across its 32 markets in the Caribbean, Central America and Asia Pacific. The company is renowned for delivering best value, best service and best network.

Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies Cricket Team and is also the title sponsor of the Caribbean Premier League. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti, Papua New Guinea and Trinidad & Tobago which focus on educational, cultural and social development programmes.

Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Myanmar, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.

Visit www.digicelgroup.com for more information.

• 4 x Satellite IPTV Technicians

• Maintain and repair satellite earth stations including dishes, LNAs, waveguides, dehydrators, up/down converters, solid state power amplifiers, modems, and monitoring control systems.
• Monitor and analyze satellite communication link, identify performance issues, coordinate with satellite and teleport providers.
• Provide engineering and subject matter expert (SME) support for communication system designs, projects, and upgrades.
• Create and maintain communications systems documentation.
• Oversee antenna riggers when on station for antenna installations. Perform minor tower work for urgent repairs.
• Maintain 12 V and 24 V DC power systems used in assorted communications systems. Manage UPS and Generator systems.
• Configure and maintain IP TV equipment.
• Create and manage processes and procedures for operating and maintaining the Head End.
• Creation of quality metric KPIs for assessing the performance of the Head End.
• Training/Mentoring: Capable of knowledge management and team learning by transferring knowledge through workshops, mentoring and coaching, presentations and on the job training for engineers.
• Performs related work: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to that position.
• Working safely is a continuing condition of employment. Digicel Jamaica is committed to establishing and maintaining a safe and healthy working environment and considers safety to be an integral aspect of every job function. As a condition of your employment, you will be required to observe and fully comply with all HSE rules / policies / procedures and applicable legislative provisions as well as wear the appropriate Personal Protective Equipment (PPE) where and when applicable.

• Bachelor's degree with an emphasis in Engineering, Communications Systems or Satellite Systems.
• Cisco Certified Network Associate (CCNA)
• A minimum of 5 years' experience in a similar environment
• Diversified satellite engineering expertise in design, system integration and operational support. This includes use of Satellite M&C software.
• Demonstrated experience supporting and maintaining IPTV communications equipment. In depth knowledge of IP Networks, OSPF, BGP, MPLS, MPLS-TE, QoS, Cisco IOS & IOS-XR
• Hands on working experience with provisioning and troubleshooting Cisco routers including ASR9k, 7600
• Experience with spectrum analyzers, RF service monitors, data test sets, oscilloscopes, RF power meters.
• Experience with fiber optic cable splicing, OTDRs, 66/110 punch blocks/tools, BICSI cabling standards .

• Computer Literate in a Microsoft Suite (Word, Excel, Power Point, Outlook, etc)
• Report / business Writing Skills
• Project management skills
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Very High Skills - Ability to define problems, problem solving, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to manage and lead on projects
• Ability to mentor the other members of the team

• Internal departments

• Full authority to act within scope of responsibility
• Authority to execute other activities as directed by the Headend Manager

• Communications room
• Outdoors/Communication towers
• Road travel
• Office
• On Call

• Head End Availability
• Channel quality
• Capacity utilization
• Process implementation and improvement

In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicel's unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally.