Facilities Manager

As a Facilities Operations Manager, you'll oversee all aspects of facility operations, from maintenance and security to compliance and cost-saving initiatives.

Job Description

• Manages and directs facility operations. Oversees the planning of equipment and building maintenance.
• Coordinates activities with department managers and building administration for any building related concerns and Building House Rules (where applicable).
• Gathers and reviews data concerning facility or equipment specifications, organization or government regulations, and construction feasibility.
• Inspects the construction and installation progress to ensure compliance with established specifications, space allocation, layout, and timetables.
• Maintains facility security systems.
• Manages outsourced security and janitorial services.
• Submits requisition for expenditures.
• Implement best practices for cost savings for site expenses such as utilities and other facilities costs.
• Plans, budgets, and schedules facilities modifications including estimates, bid sheets, layouts, contacts, and labor/material requirements.
• Accounts for all the assets of the site and control movements of assets.
• Handles and supervises repairs of equipment/s and replacements whenever necessary.
• Manages the maintenance workers and Facilities Assistants on a day-to-day activities
• Prepares KPI’s for maintenance workers and facilities assistants (direct reports)
• Evaluates performance of direct reports
• Attend meetings to address concerns of operations.
• Implement corporate policies pertaining to facilities matters.
• Manages the implementation and enforcement of safety policies and procedures to ensure compliance.
• Oversees, performs, and records all preventive maintenance and equipment inspections to ensure proper performance and quality standards are met.
• Serves as the facilities presence on the Health and Safety committee.
• Investigates health and safety issues and works with Human Resources and Site Director to resolve such issues, such as air quality, pest control, and ergonomic requests.
• Coordinates with health inspectors and other government agencies’ requirements and inspections.
• Coordinates with outside vendors to ensure quality work is performed at competitive rates.
• May perform other related duties and responsibilities as assigned and/or required.

Job Requirements

• Fluent in verbal and written English.
• Able to multi-task, have demonstrated organizational, detail orientation, prioritization skills and time management skills to ensure that work related activities are completed in an accurate and timely manner.
• Ability to work effectively in a team oriented, high demand and fast paced environment.
• Ability to maintain a high level of confidentiality and work with highly sensitive data and information.
• Solid communication skills to effectively deal with various levels of management, staff and/or outside contacts.
• Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner.
• Effective listening skills to ensure understanding of instructions and directions and effectively communicate progress and problems to co-workers and management.
• Familiarity with a variety of office equipment, standard software packages and application and use of personal computers to include the Microsoft Office suite of products.

Job Specifications*

• Attitude/ Behavioral Competencies
• Business Orientation
• Leadership
• Differential Thinking
• Systems Thinking
• Strategic Perspective and Execution
• Change Management
• Interpersonal Skills
• Customer Focus

Skills/ Functional Competencies Comprehensive knowledge of construction trades and janitorial management.

Solid knowledge of vendor management, Request for Proposal (RFP) process, and contract administration.

• Knowledge (Qualifications and Experience)

Qualification(s):

• High school diploma, or equivalent combination of education and related experience is required.
• Minimum of 5 CSEC/CAPE Passes at grades 1-3, including Mathematics and English
• Bachelor / Master’s Degree is highly preferred in any related field; electrical, plumbing and HVAC preferred.
• Experience: At least 3-5 years related experience is required. BPO experience is highly preferred.