Senior System Analyst

Senior Systems Analyst

JOB SUMMARY

Under general direction of the IT Manager, the Senior Systems Analyst performs a variety of complex professional duties in providing information systems and technology support for the achievement of the organization’s mission and objectives inclusive of project management, systems analysis, database programming, and network support as it is associated with the Organization’s Information Systems, document management system, and existing/future databases.

 KEY RESULTS AREAS

• Assists in Company’s software analysis and implementation
• Provides coaching in the development of the application solution
• Provides guidance in the configuration of the application solution
• Conduct Risk Assessment on all new applications
• Administration of the corporate-wide applications
• Apply project management standards and guidelines to application enhancements
• Provide system administration, upgrades/patches, problem resolution, and performance tuning
• Responsible for optimization, maintenance and system troubleshooting of all applications
• Assist with improvement of user satisfaction levels with the current applications and identify and facilitate where technology changes/additions or training/documentation are necessary
• Perform process improvements for business and system workflow

EXPERIENCE AND EDUCATION

• Bachelor’s degree in Information Technology, Business Management or related field AND three years of Project Management experience.
• Project Management Professional Certification
• Working knowledge of Microsoft Office Project Management and Visio
• Strong analytical skills, managerial skills and skills interfacing with end-users
• Experience with ERP Implementation (MS Dynamics AX preferably)
• Ability to communicate written/verbal with all levels of management
• Ability to balance multiple priorities and meet deadlines in a fast-paced and changing environment; must be flexible.
• Ability to understand business impact and prioritize issues/projects