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General Accident Insurance Company

Senior Claims Associate

General Accident Insurance Company

  • Kingston and St. Andrew
  • Not disclosed
  • Permanent full-time
  • Updated 29/04/2024
  • HR Manager
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We are looking for a strong candidate who will possess the necessary skills and attributes to successfully carryout the function as per the JD.

KEY RESULT AREAS:

  • Negotiate Own Damage or Third Party and Recovery settlements as assigned, in accordancewith policy cover within stipulated time frames
  • Customers are broadly satisfied with the service delivered by GA
  • Assist with meeting Departmental objectives, within specified limits of authority

 DIRECT RESPONSIBILITY FOR:

  • Negotiate/Settlement of Own Damage or Third Party claims
  • Negotiation of recoveries from Third Party insurers and Third Parties directly  
  • Ensuring accuracy of assigned claim files by thoroughly reviewing the data on 4Ds
  • Timely updates to clients, provision of good customer service
  • Ensure adequacy of Reserves  
  • Approve settlements to agreed limit
  • Participate in Periodic Claims Review
  • Review Investigator’s Report
  • Assist the team in achieving monthly recovery target
  • Review and prepare file for submission to the arbitration panel
  • Check for policy breaches and communicate same to brokers/clients/underwriters
  • Any other duty assigned by Supervisor/Manager

QUALIFICATIONS/SKILLS/COMPETENCIES:   

  • An undergraduate degree from a recognized tertiary institution and/or Insurance Diploma
  • Five (5) years’ experience working with an insurance company, financial institution or broker 
  • Good inter-personal skills, ability to deal with the public, ability to negotiate a positive outcome for both company and client
  • Above average IT familiarity and aptitude
  • Ability to function under pressure, able to multi-task
  • Attention to detail
  • Strong oral and written skills

Ref: Senior Claims AssociateC
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General Accident Insurance Company

General Accident Insurance Company

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