Product Specialist

Product Specialist

Position Purpose:

This position is responsible for the effective management of the daily operations of the relevant Product Category.

RESPONSIBILITIES

Works with business units in developing business plans to achieve company revenue goals. 

Establishes a schedule of customer visits with report to A,B & C Customers, with the relevant reporting as required by the Division Manager

Analyzes competitive marketplace and industry trends to accordingly develop business strategies for revenue generation. 

Establishes pricing strategies and guidelines for new product development. 

Obtains customer feedback and suggest appropriate product revisions 

Coordinates with engineering and manufacturing teams in product development activities. 

Recommends product enhancements and updates to identify new business opportunities. 

Supports marketing team in developing sales and marketing strategies for profitability. 

Conducts product and sales trainings to marketing team. 

Assists in new product introduction and release activities. 

Coordinates with cross-functional teams to provide product engineering, development, management and sales solutions. 

Addresses customer issues and concerns in a timely fashion to ensure customer satisfaction. 

Works with business team to identify new customers and to retain existing customers. 

Education and experience:

• A minimum of five (5) years experience in Sales and Marketing OR BSc Management Studies or equivalent
• Must be competent in the Product Range for which he/she will be responsible
• Must be  proficient in Microsoft Office Applications