Operations Manager - MSEC

The Operations Manager is responsible for developing and implementing the maintenance and reliability framework to meet the Client’s requirement for maintenance services by the adoption of a pro-active maintenance culture which is reliability focused.

Scope:

The Operations Manager is responsible for developing and implementing the maintenance and reliability framework to meet the Client’s requirement for maintenance services by the adoption of a pro-active maintenance culture which is reliability focused.
The incumbent is responsiblefor putting in place proactive equipment reliability strategies to cost-effectively eliminate the likelihood and consequence of failures, and move toward an environment where failures will be predetermined. He/she is also responsible for the continuous improvement of the reliability, planning and maintenance execution service in alignment with business drivers and bpTT standards and practices within the Maintenance Strategy and Execution Contract (MSEC).

Key Duties:

• Ensuring that work is executed in accordance with NMWG and bpTT standards in the most cost effective, appropriate and timely manner commensurate with excellence in safety and quality standards
• Implement a high level Reliability and Maintenance Strategy aligned to client standards to manage identified risks and delivery in line with the overall business strategy
• Seeking to deliver value to the client through innovation, risk reduction, optimization and efficiency
• Responsible for the delivery of the agreed maintenance and reliability Key Performance Indicators (KPIs) with the Client to measure and monitor the effectiveness of the strategies
• Responsible for the development of the technical services strategies to support maintenance and reliability optimisation in compliance with Massy Wood Group and Client standards and practices
• Collaborate closely with the Projects Manager – MSEC to provide input for the planning of TARs and minor modifications projects
• Strive for exceptional business returns for the Company and the Client
• Establish and maintain an organisation and management system to provide established service level
• Financial authority and responsibility for control of the budget assigned to maintenance
• Ensure adequate delegation of authority
• Provide visible leadership and clear direction, targets and accountabilities
• Development of relationships with internal and external customers and organisations to the mutual benefit of the Company and the Client
• Provide quality leadership and direction to ensure service delivery in accordance with the Client’s requirements and ensure continuous improvement in performance of planning, reliability and maintenance
• Ensure that the contract drivers, goals, objectives and performance incentives are fully understood by all personnel in the Field Operations Department
• Ensure that the Company policies are known and fully understood by all personnel in his/her area
• Complete the performance appraisal, both interim and annual, for his/her team
• Custodian of level 0 and 1 of the management system
• Managing relationships with Management,  Projects Operations, Supply Chain, Contracts Management and the Client
• Maintaining a highly motivated Operations Team
• Adhere to all HSSE policies/procedures and participate in Leading Indicators that will result in a Zero Accidents culture
• Perform all other related job functions as required

Minimum Requirements:

• Bachelor’s Degree in Engineering/Project Management or related discipline from a recognised university
• Masters in Business Administration or equivalent
• A minimum of seven (7) years’ experience in Operations and Maintenance management positions
• Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly
• Experience with the implementation of maintenance organisational change
• Excellent communications skills
• Maintains the highest level of confidentiality and trustworthiness
• Ability to synthesise complex or diverse information
• Ability to work effectively and prioritise in a high performance, fast-paced work environment
• Dynamic, adaptable, challenging and people oriented
• Ability to delegate work assignments, give authority to work independently, set expectations and monitor delegated activities
• Includes staff in planning, decision-making, facilitating and process improvement; makes self available to staff; provides regular performance feedback; and develops subordinates’ skills and encourages growth
• Inspires and motivates others to work well and accepts feedback
• Ability to make decisions in a timely manner and exhibits sound and accurate judgment
• Extremely self-motivated with excellent supervisory and organisational skills combined with very good technical judgement
• Proficient in Computer Applications including word processing and spreadsheet applications

An acceptable combination of academic qualifications and work experience may be considered in lieu of minimum requirements. Please also note that the successful candidate may be required to attend duties at the Client’s facilities as needed.