Hotel Operations Manager

We're hiring

We are seeking a highly skilled and experienced Hotel Operations Manager to oversee various aspects of our operations, including events management, grounds/landscaping, budget preparation, and project management. The successful candidate will play a pivotal role in ensuring the seamless functioning and continuous improvement of our hotel.

Job Summary:

As the Hotel Operations Manager, you will be responsible for managing and optimizing various operational aspects to enhance the overall guest experience and maintain the hotel's standards of excellence. This role encompasses events management, grounds/landscaping, budget preparation, and project management. The ideal candidate will bring a strategic mindset, exceptional organizational skills, and a commitment to delivering outstanding service.

Key Responsibilities:

Events Management:

Plan, coordinate, and execute a variety of events within the hotel, including conferences, weddings, and corporate gatherings.

Collaborate with clients, vendors, and internal teams to ensure the successful implementation of events.

Oversee logistics, catering, and entertainment to meet or exceed guest expectations.

Grounds/Landscaping:

Supervise grounds and landscaping maintenance to ensure a visually appealing and well-maintained environment.

Collaborate with landscaping teams to plan and implement enhancements to outdoor spaces.

Monitor and maintain high cleanliness and safety standards throughout the hotel premises.

Budget Preparation:

Develop and manage budgets for hotel operations, including events, grounds maintenance, and related projects.

Work closely with the finance department to track expenses, analyze variances, and implement cost-saving measures.

Ensure that budgetary goals align with the hotel's overall financial objectives.

Project Management:

Lead and oversee various projects related to hotel operations, ensuring timely and successful completion.

Collaborate with cross-functional teams to identify project requirements, allocate resources, and manage timelines.

Implement project management best practices to enhance efficiency and effectiveness.

Team Leadership and Development:

Provide leadership and guidance to the operations team, fostering a collaborative and high-performance culture.

Conduct regular training sessions to enhance the skills and knowledge of team members.

Encourage a customer-centric mindset to ensure the delivery of exceptional service.

Qualifications:

3-5 years’ experience in a similar capacity

Bachelor’s degree in hospitality management, Business Administration, or a related field.

Proven experience in hotel operations management, with a focus on events, grounds/landscaping, budgeting, and project management.

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficiency in relevant software and project management tools.