HR SPECIALIST- Performance Management, Human Resource Development and Industrial Relations

Job Title:

HR Specialist- Performance Management, Human Resource Development and Industrial Relations

Department:

Human Resources

Reports to:

Manager- Human Resources (HR)

Direct Reports: None

Job purpose:

The incumbent provides specialist technical support to the Manager - Human Resource.

Responsibilities

Performance Management

• Responsible for the implementation/maintenance of the approved organization-wide Performance Management System
• Processes, verifies and maintains documentation and generates reports as required, relating to all aspects of performance management process
• Liaise with Managers to ensure the timely preparation of staff performance appraisals at least once per calendar year.
• Coordinates the population and maintenance of the human resource database with regard to employee performance and supervisory reports/recommendations pertaining to employee performance
• Ensures that proper follow-up action is taken by Heads of Department arising from the performance evaluation process
• Provides support in the administration of performance appraisals and incentive programs;

Human Resource Development

         Training & Development

• Coordinates and prepares draft annual divisional training plans;
• Administers the approved Training Plan in consultation with the Manager – Human Resources;
• Assists the Manager – Human Resources with the preparation of annual training budgets;
• Assists with the development and routine update of a database of training service providers;
• Develops mechanisms which would ensure knowledge-transfer from the recipients of training to co-workers;
• Researches techniques and makes recommendations as to the appropriateness/effectiveness of the training media to be used;

Organizational Development

• Keeps informed and up–to-date in OD techniques and make recommendations as to the interventions that are relevant to the Authority;
• Liaises with the IT Department to review and analyze processes to ensure continuous improvement of organizational effectiveness;
• Responsible for performing routine quarterly HR audits as part of the organizational manpower planning process;
• Prepares routine reports on the impact of the integration process on the Authority’s culture and makes timely recommendations regarding intervention strategies when deemed necessary.

   Career Development

• Continuously reviews the internal landscape for opportunities for staff advancement
• Liaises with and assists Managers to create a career path for the employees based on performance reviews and recommendations
• Advises Manager – Human Resources on succession planning process

  Industrial Relations

• Advises the Manager – Human Resources on all IR issues; reviews contract disputes, and provides 1^st level response to labour disputes and grievances between employees and management;
• Assists in contract negotiations by researching issues and providing information and support to the Manager – Human Resources;
• Researches past arbitration decisions and grievances and analyzes their effect on pending negotiations;
• Drafts proposal and proactively advise the Manager – Human Resources regarding changes to labour laws, arbitration decisions and anything else that may affect the Authority’s operations;
• Prepares, verifies and maintains documentation and generates reports as required, relating to grievances, matters referred to the Ministry of Labour and Industrial Court
• Coordinates the population and maintenance of the human resource database with employee data files relating to such information as details of all disciplinary action inclusive of termination.
• Enforces and ensures adherence to basic procedures to guide action and behaviour in relation to current and new IR policies.
• Coordinates the population and maintenance of the human resource database and generates reports on individual breaches of the Authority’s Rules, Regulations, Policies and Procedures and follows-up with Heads of Department for appropriate action commensurate with the breach
• Participates in Disciplinary Tribunals in order to ensure adherence to policies, procedures and good industrial relations practice and refers all reports/findings to the Manager-HR
• Prepares and refers all relevant documentation pertaining to matters before the Ministry of Labour/Industrial Court to the Manager – HR for further action.
• Any other related duties as directed by the Manager – Human Resources

REQUIRED COMPETENCIES

      CORE

• Service excellence
• Professionalism
• Teamwork
• Leadership
• Governance
• Respect for others
• Innovativeness

     TECHNICAL

• Human Resource Management
• Performance Mgmt
• Compensation Mgmt
• Industrial Relations
• Contract Negotiation
• Analytical
• Computer Literate

      BEHAVIOURAL

• Trustworthy
• Excellent Interpersonal Skills
• High levels of Confidentiality
• Oral & written communications
• Results-oriented
• Highly organized

QUALIFICATIONS

• Bachelor’s Degree in Management with Human Resource Management or Industrial Relations Speciality or related discipline.
• At least 3 years experience in a similar or related capacity including experience in a unionized environment.
• Any equivalent combination of training and experience

MAJOR INTERNAL RELATIONSHIPS: Major internal contacts necessary to perform the job.

• All levels of staff

MAJOR EXTERNAL RELATIONSHIPS: Major external contacts necessary to perform the job

• Ministries/ State Agencies
• Unions