Customer Management Jobs

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Head Chef - Breads & Desserts (Trinidad)

of the company and any special customer orders or in-store events). Prepare production plans weekly , monthly ... . Ensure that Stock Management is tied into productivity to ensure wastage is minimised. Submit a report ...

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Talent Management Specialist

LCI Consulting Inc.

Title: Talent Management Specialist (TMS) Work location: Barbados, Trinidad Company Overview: LCI Consulting Inc. is a bespoke management solutions firm that specializes in Change & Transformation ...

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Manager- Supply Chain Management

TOSL Engineering

and maximize customer satisfaction at the lowest cost possible. Manage the expediting, inventory, purchasing ... requirements are met. Vendor Management- perform audits and evaluations of current and potential suppliers ...

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Control Systems Manager

Process Management Limited-A Puffer Company

Management Planning & Project Coordination Time Management & Self-Management Customer Service Resource ... JOB SUMMARY: To provide effective management of the Technical, Strategic and Business Development ...

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LEARNING MANAGEMENT SYSTEMS (LMS) ADMISTRATOR,

CARICOM Implementation Agency for Crime and Security (IMPACS)

– The Transferal the CBSI-Connect Platform to CARICOM IMPACS LEARNING MANAGEMENT SYSTEMS (LMS) ADMISTRATOR ... management and technical capacity at CARICOM IMPACS to manage the CBSI-Connect platform and its related ...

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Associate Manager - Operational Risk Management

Sutherland

such as customer dissatisfaction, reputational or regulatory consequences. Listed below is a summary ... for the audited program. Evaluate if the risk management practices are in line with the operational risk ...

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Assistant Accountant General - Cash Management

Accountant General Department

Job Title: Assistant Accountant General - Cash Management Post Number: 68851 Job Level ... of an effective system of cash management to ensure the availability of cash for effective budget ...

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Planning Analyst

Office of Disaster Preparedness & Emergency Management (ODPEM)

management trends through the use of hazard maps and other risk management platforms.The incumbent ... for the Disaster Risk Management Act. Designing and executing simulation exercises to test ...

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Bar Manager

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

will be responsible for the management of all aspects and functions of beverage outlets, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy ...

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Payroll Officer

Office of Disaster Preparedness & Emergency Management (ODPEM)

management skills; Oral and written communication skills; Good customer relations skills; Integrity ... and initiative; Time management FUNCTIONAL COMPETENCIES: Excellent knowledge of payroll preparation; Good ...

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Legal Officer

Office of Disaster Preparedness & Emergency Management (ODPEM)

services to the Office of Disaster Preparedness and Emergency Management (ODPEM) in order to assist ... Customer and quality focused FUNCTIONAL COMPETENCIES Excellent knowledge of Laws and Statutes ...

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Yoga/Spa Therapist

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

customer queries, needs and expectations. Suggest and promote retail products or additional ... an asset. Excellent knowledge of English language Communication and customer service skills Benefits ...

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Customer Service Representative

or certificate in Supervisory Management 2 years’ experience in Customer Service Must be able to stand for long ... CUSTOMER SERVICE REPRESENTATIVE A leading supermarket chain is seeking applications from suitably ...

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Customer Service Professional

Amplia Communications Limited

JOB SUMMARY The Customer Service Professional is responsible for delivering superior customer ... RESPONSIBILITIES Deliver prompt and professional solutions for customer inquiries via phone, email ...

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Customer Service Representative

Optimum Jamaica

needs to higher complex customer needs. Data Entry and Management: Accurately input and update customer ... Customer Service Agent Job Description Job Summary: As a Customer Service Agent ...

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Marketing and Customer Service Officer

JN Money Service Cayman Island

, campaign management, and/or customer service roles. Must reside in the stated market region. Skills ... to fill the position of Marketing and Customer Service Officer at JN Money Services (Cayman ...

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Customer Service Chat Specialist

itel

interactions Works closely with mentors, team leaders and management team to provide quality ... feedback to the company regarding any concerns. Partners with management team to meet and exceed ...

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Customer Service Voice Specialist

itel

interactions Works closely with mentors, team leaders and management team to provide quality ... feedback to the company regarding any concerns. Partners with management team to meet and exceed ...

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Customer Obsessed Associates

Collective Solution BPO Limited

! We are seeking customer obsessed Associates. (Recruitment will be done fully online!) Find us on Facebook ... : Provide high level, world-class customer service to a wide range of customers. Gather information ...

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Customer Service Representative

Modern Electrical Supplies Limited

transactions while providing excellent internal and external customer service. Essential Duties ... for timely resolution of customer queries. 7. Any other related duties required by your supervisor ...

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Customer Care Consultant

Advanced Call Center Technologies, LLC

? If so, apply now for an instant interview! We offer Customer Support Associate: PAID TRAINING ... Health Insurance FREE Transportation Lunch Subsidy & Onsite Canteen Position Summary A customer ...

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French Customer Service Rep

VXI Jamaica Ltd.

to management according to standard operating procedures Properly document each customer interaction ... Duties and Responsibilities: Respond to customer inquiries (via telephone, email, chat, social media ...

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Customer Care Agent (14518)

Bill Gosling Outsourcing Trinidad Ltd

with various types of services including Customer Service, Accounts Receivable Management, Customer ... seeking a motivated and customer- focused individuals to join our call center team as Customer Care ...

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Medical Customer Care Consultant

Advanced Call Center Technologies, LLC

? If so, apply now for an instant interview! We offer Medical Customer Support Associate: PAID TRAINING ... customer support associate focuses on building rapport with and probing medical customers ...

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Customer Support Supervisor

Kris An Charles Investments Co. Ltd

CUSTOMER SUPPORT SUPERVISOR (HEAD OFFICE) Kris An Charles Investments Co. Ltd. has been Jamaica’s ... . We are recruiting a Customer Support Supervisor whose role includes goal-setting to ensure consistency ...

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Customer Service & Sales Associate

Iterum Connections

Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...

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Customer Retention Agent

Digicel

> Job Title: Customer Retention Agent Primary objective of the job: The Customer Retention Agent is responsible ...

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Logistics Customer Service Agent - Kingston

IBEX Global

Escalate problematic customer issues to management according to standard operating procedures Properly ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

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Urgent Hiring - Customer Service Agent

Teleperformance

discounted) Top Notch Training Comprehensive Entry-Level Training Management Training JUMP Program Lean Six Sigma GSS Training – Supervisory Management (1-year program) Banking and Financial Support Onsite ...

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Customer Care Agent - GSM & Digicel +

Digicel

package information etc. Taking ownership of customer service issues to ensure resolution ... opportunities through up-selling to existing customers Documentation of customer ...

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Onsite-Customer Service/ Retention Agents

Etech Global Services LLC

including weekends and public holidays. HEART/NTA Customer Service Certificate is accepted. Must be able to type a minimum of 25 WPM. Balanced in terms of delivering utmost quality customer experience ...

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Senior Customer Service Associate - Bi-Lingual French

Sutherland

to management ideas that would lead to improvement in the Customer Care process Handle incoming ... Associates in this role get to handle customer interactions in fluent French like: Proactively process ...

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Customer Service Representative (New Higher Wages)

Continuum Global Solutions

Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Service Representative - (Transportation) NEW WAGES

Continuum Global Solutions

in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social ... Customer Service Representative (Transportation) ASK ABOUT OUR NEW WAGES!!! Montego Bay, St James ...

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Customer Service Associate I – Presto Fresh (Superpharm)

Agostini's

questions concerning location and price of products. Communicate customer requests to management ... JOB SUMMARY To provide exceptional internal and external customer service as per Company standards ...

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Onsite- Customer Service Voice Agents - 12pm-9pm Shift

Etech Global Services LLC

or services to management by collecting customer information and analyzing customer needs • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem ...

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Customer Service & Sales Agent (Voice) - Full Time - Higher Wages

Continuum Global Solutions

Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Care Agents (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

rely on its vast expertise in customer care management. Continuum Global Solutions leverages world ... Customer Care Agents (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location: This position ...

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Customer Sales Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Service Team Manager - (Onsite) Sandy Bay, Hanover -

Collective Solution BPO Limited

and organizational skills Good track record in performance management Employee / customer-centric leadership style ... delivery systems and procedures, supervise a staff of Customer Service Agents and work to develop ...

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Reservation Specialist (Customer Service)- Montego Bay (Onsite)(480 hrly base salary

Concentrix(CNX)

.... We require that you have: 1 year BPO customer service experience Minimum of three CXC/GCE subjects, including English Language or Customer service related HEART Level-II Certificate. City and Guilds ...

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HGS Walk-Ins | June 3 - 17 | Customer Service & Sales roles available

Hinduja Global Solutions (HGS)

We are a global leader in Business Process Management and optimizing the Customer Experience ... processing, contact centers, traditional and digital customer care, and HRO solutions to deliver ...

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Manager - Area West Operations

Jamaica Public Service

and timely management of customer issues Results orientated with the view to developing sound ... in customer satisfaction. The incumbent is also responsible for the development and execution of technical ...

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Retail Store Manager

Caribbean HR Solutions

. The manager will ensure all focus is on the customer experience and satisfaction through fulfilment ... customer experience; Coach and support team members to help them meet departmental goals; Become an expert ...

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Workforce Analyst (All Parishes)

Influx

in a customer service or BPO environment. Proficiency in workforce management software and tools. Knowledge ... At Influx, we are dedicated to providing exceptional customer service experiences and constantly ...

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Guest Experience Representative

JOB OPPORTUNITY CUSTOMER EXPERIENCE REPRESENTATIVE Our Company is looking for a skilled problem solver with excellent interpersonal skills to join our team as a Customer Experience Representative ...

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Banking Support Specialist

Advantage Communications

, into the Customer Relationship Management (CRM) or other similar tools used. Follows up and communicates ... Support Representatives are responsible to provide first in class customer support and sales ...

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Manager In Training – Retail

Caribbean HR Solutions

, you will also set an example of outstanding customer service while working alongside ... , and both the staff and customer experience is positive; Effectively manages store operations ...

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Operations Engineer - Transmission Lines (East & Central)

Jamaica Public Service

to enhance customer satisfaction and reliability. EDUCATION/SPECIALIZED TECHNIQUES Bachelors of Science Degree in Electrical Engineering or equivalent. Supervisory management skills. Project Management ...

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Relief Route Sales Assistant (Kingston)

Facey Commodity Co. Ltd.

of products of the truck. Ensure adherence to stock management procedures. Track customer payments ... /Merchandising experience KNOWLEDGE, SKILLS AND ABILITIES Excellent Time Management and Customer Service ...

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Spanish-English Bilingual Sales Agent

IBEX Global

problematic customer issues to management according to standard operating procedures Properly document ... Duties and Responsibilities: Respond to customer inquiries (via telephone, email, social media ...

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Brand Experience Business Partner

experience in brand management, customer service, or a similar role Proficient and computer literate ... , this role aims to elevate the overall customer experience, strengthen stakeholder relationships ...

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Store Manager-(Superpharm)

Agostini's

JOB SUMMARY The Store Manager is responsible for the day-to-day management of the retail store ... customer relations with external and internal customers and build external base. J OB RESPONSIBILITIES ...

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Collections Lead

Digicel

and empathetic demeanour while handling sensitive customer situations. People Management Coach ... excellent customer service skills, have a firm understanding of debt collection processes ...

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Claims Agent - Portmore

IBEX Global

. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...

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Call Center Agent (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

on its vast expertise in customer care management. Continuum Global Solutions leverages world class ... Customer Center Agent (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location: This position ...

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Call Center Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice ... Customer Center Rep (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location: This position ...

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Human Resource Assistant

Island Finance Ltd

. Proactive, self-motivated and highly organized. People-oriented with good time management skills and capacity to work under pressure. Excellent communication and customer service skills. Proficiency ...

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Reservation Chat Representative

Contax 360 BPO Solutions

Chat Representative is responsible for providing exceptional service to every customer they will interact with via live chat and other communication media and respond to customer inquiries ...

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Sales Manager

company objectives. - Analyze market trends, customer behavior, and competitor activities to identify ... to develop and execute effective sales tactics. 4. Client Relationship Management: - Build and maintain ...

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Telesales Agent II

National Pen Company

to include Transactional Sales (TA) and Customer Relationship Management (CRM) • Full-cycle sales ... to resolve issues • Supports all Sales departments to include Customer Relationship Management (CRM ...

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Appliance Technical Expert (Warranty Agents) - Portmore

IBEX Global

customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...

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Tier I Support

Amplia Communications Limited

customer's reported problems, educating new customers, escalating issues as needed and promoting ... and professional solutions for customer inquiries via phone, email, online chat etc. Utilize ...

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CLIENT SERVICE ASSOCIATE

Proforma (ProTeam Up Division)

in every customer interaction. Specific Responsibilities: Prepare quotes and presentations for clients. Enter sales ... customer and supplier information within database. Answer incoming phone calls and emails ...

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Corportae Sales Manager (Guyana Locals)

technology and software, including point-of-sale (POS) systems, inventory management systems, and customer ... customer relationships. Technical Skills: Proficiency with sales software, inventory management ...

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Now Hiring onsite in Montego Bay

Teleperformance

Comprehensive Entry-Level Training Management Training JUMP Program Lean Six Sigma GSS Training – Supervisory Management (1-year program) Banking and Financial Support Onsite Weekly Banks ...

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Pre-Sales Technical Specialist

Favio

that proposals align with the customer's technical requirements. ● Customer/ Supplier Relationship Management ... Overview: Our client is an I.T Solutions and Customer-Oriented Technology Group. With a wide range ...

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Call Center Operations Manager (All Parishes)

Influx

client relationships, overseeing people management initiatives, and fostering collaboration across ... : At least 2 years of management experience within the BPO industry Excellent English speaking ...

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Route Sales Representative

to improve on a continuous basis Develops & implements Customer Business Development plans (CBDP ... , opportunities for the assigned areas. Obtains customer feedback, handles customer complaints ...

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Marketing Assistant - Clinical Division

Western Scientific Company Ltd

to increase efficiency and guarantee customer satisfaction. Main Responsibilities: Quotation generation and product costings for approval by management. Prepares brochures by formatting content and graphics ...

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Sales Executive (Corporate I.T Solutions)

Favio

Overview: Our client is an I.T Solutions and Customer-Oriented Technology Group. With a wide range ... , and contracts. Overcome objections and address customer concerns to close deals. · Sales Reporting ...

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CEO PPOS

Port Authority of Trinidad and Tobago

(CEO), Port of Port of Spain (PPOS) provides strategic leadership and management as determined ... ; Ensure that all Departmental Heads/Supervisors administer the employee performance management ...

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Sales Associate

Advanced Call Center Technologies, LLC

Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback ... quickly. Is consistently at work and on time Follows instructions, responds to management direction ...

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Credit Analyst

Rubis

for assisting with the management of the company’s receivables by supporting the credit/collection processes ... balances. Engaging in cross-functional teams to resolve customer issues Reconciling customer accounts ...

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Sales Associate

Precision Point Caribbean

Coordinates sales effort with management by using oral and written reports on customer needs, problems ... growth by actively selling the company’s line of GPS Tracking & Fleet Management solutions across ...

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Director of Information Systems, Technology, and Innovation

University of the Commonwealth Caribbean

Center, and Customer Service and Client Care. Job Summary: The Director of Information Systems ... and management information systems, according to established goals and objectives. He/ She will spearhead ...

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Sales Executive - Auto Sales

of various vehicles. 3. Customer Relationship Management: - Build and maintain strong, long-lasting ... skills, and a passion for delivering exceptional customer service. Key Responsibilities: 1. Sales Target ...

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Channel Business Manager

Key responsibilities include but are not limited to the following: Territory Management ... the customer base. This may involve identifying new channel partners, cultivating relationships ...

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Group and Wedding Coordinator

Ocean Coral Spring Hotel

customer satisfaction during their visit and thus facilitate the closing of the business. Send a proforma to the client of the event before their arrival Collection management for the payment ...

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Cash Application Analyst

Digicel

the day‑to‑day operation of the billing process, to involve liaison with the Customer and Order Management ... inquiries from customer service & collections teams from customer payment activities Transfer ...

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Store Clerk with driving responsibilities Montego Bay

MyCart Express Jamaica

customer payment at registers. Maintaining a clean, efficient and effective warehouse operation ... successfully in a multi-cultural environment. Organization & Time Management – able to plan ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Food and Beverage Director- Luxury Bahia Principe Runaway Bay, Don Pablo Collection

Bahia Principe

with Develop and maintain the quality of Food and Beverage services and customer service Participation ... and Skills: 4 years’ experience with at least 2 years in a management position Strong Management ...

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Operations Manager- B.P.O. (Work From Home)

Caribbean HR Solutions

responsible for preforming customer care interactions. Duties include managing individual and team ... : Minimum of four (4) years’ management in B.P.O.; Bachelors’ degree in Business Administration ...

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Office Assistant

where necessary Answers customer questions and confirms customer orders Performs additional duties ... Preferred. Excellent Customer Care Skills; Ability to Maintain a Strict Level of Confidence ...

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Seasonal Worker – Colour Shop Attendant, Berger Paints Barbados Limited

ANSA McAL Group of Companies

Management of any unresolved customer grievances for further investigation and resolution. Education ... made by and/or represented by Berger Paints Barbados Limited. Process customer orders for off-the-shelf ...

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Events Specialist

Palace Resorts/Moon Palace

events and provide excellent customer service to attendees. Qualifications Bachelor's degree ... of event planning and coordination experience Excellent project management and organizational skills ...

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Order Processing Clerk

Regency Recruitment and Resources Limited

dispatch of goods. Respond to store enquiries pertaining to deliveries to ensure effective customer ... and collections to confirm delivery of goods to customer. Assist in checking accounts to enable ...

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Sales Executive - Supermarkets - St. Ann

Celebration Brands

Major Responsibilities Manages the relationship with assigned s upermarket customer base Performs customer visits as defined by Journey Plan Meets agreed sales targets and ensures that CBL AOP ...

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Urgent Hiring Spanish Bilingual - earn up to USD 200 in Commission

Teleperformance

. We believe in rewarding our team members through competitive compensation, supportive management ... you not only answer customer questions, you also assist them in finding options to pay their account and set ...

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E​s​t​i​m​a​t​o​r​

ATL Automotive

each customer in a cheerful, positive manner, while making every effort to ensure the customer feels welcome during their visit to the Bodyshop. Educate each customer about the process of getting ...

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C​a​s​h​i​e​r​

Insight Global Collaborative Group

. The ideal candidate will be responsible for handling customer transactions, ensuring accurate cash management, and preparing deposits. Additionally, this role involves making authorized payments ...

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ACCOUNTING CLERK/DATA ANALYST

Yummy Bakery

and purchases · Maintain records for credit customers · Updating Customer/Salesmen accounts ... correspondence · Good time management, decision-making, organizational skills and a team player ...

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Procurement Administrator

Regency Recruitment and Resources Limited

in Business Management or any relevant field Certificate in Procurement and Supply or equivalent ... of the Management Procurement Tenders Committee Assist in the development of the Company’s procurement policies ...

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Start ASAP - Collections Agent (Collections Experience Required)

Teleperformance

discounted) Top Notch Training Comprehensive Entry-Level Training Management Training JUMP Program Lean Six Sigma GSS Training – Supervisory Management (1-year program) Banking and Financial Support Onsite ...

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IT Project Manager

ZS Medullan

ZS is a place where passion changes lives. As a management consulting and technology firm focused ... and deliver company results across critical areas of their business including portfolio strategy, customer ...

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Bar Manager - Luxury Bahia Principe, Runaway Bay

Bahia Principe

to meet set standards. Resolve customer complaints promptly. Monitor cleanliness and hygiene of bar ... with staff and management through meetings and discussions. Review management rosters. Performs ...

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Process Analyst (Permanent & Temporary contracts) (KJESS)

KPMG Jamaica (JESS)

(T&C) Service Delivery and peripheral impacted business groups, such as Risk Management and Digital Management Office. JOB RESPONSIBILITIES Service Delivery Collaborate with Centre(s) of Excellence (CoE ...

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Business Account Executive-Enterprise

Amplia Communications Limited

customer and competitor business intelligence portfolio. Conduct sales and marketing promotions ... , conferences, seminars, and targeted promotions. REQUIREMENTS BSc/BA in Management or Marketing ...