The Workshop Controller manages workshop operations, coordinates repairs, facilitates communication between staff and customers, schedules appointments, and ensures safety and compliance standards are met.
JOB SUMMARY
The Workshop Controller is responsible for overseeing the day-to-day operations of the workshop, including managing a team of technicians, coordinating repair jobs, ensuring efficient workflow, and maintaining high-quality standards of service. They serve as a liaison between service advisors, technicians, and customers to ensure smooth communication and timely completion of repairs. The Workshop Controller also plays a key role in maintaining inventory, scheduling appointments, and upholding safety and compliance standards within the workshop.
PRIMARY JOB DUTIES & RESPONSIBILITIES