Sales Associate

As the public face of the company the Sales Associate (Female) is responsible for dealing with any and all customer questions about the products and s ...

As the public face of the company the Sales Associate (Female) is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Sales Associate Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

• Two years Proven work experience as a Retail Sales associate, Sales representative , Customer Service Representative or similar role.
• Basic understanding of sales principles and customer service practices.
• Clean Police Record.
• Working knowledge of customer and market dynamics and requirements.
• Track record of over-achieving sales quota.
• Hands-on experience with POS transactions.
• Familiarity with inventory procedures.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts.