PEOPLE & CULTURE MANAGER

See Job Description Below

Scope of Position:

CPJ has a long history of engaged and productive employees. The P&C Manager is charged with continuing that happy tradition. The ideal candidate should have prior experience in HR and Recruitment, with a thorough understanding of HR policy, procedures and the Jamaica Labour Laws. The bulk of the role will involve overseeing employee orientations, benefits administration, compensation, rewards, conflict resolution, budgeting, performance management and professional growth, but there is great opportunity for developing and refining systems. We are eager to find a manager who easily connects with people and has a detail-oriented mindset to handle the changing nature of CPJ’s workforce.

He/She should have demonstrated knowledge of full lifecycle recruitment, as well as leadership and team-building skills to promote a cohesive and innovative environment.

Objectives of this Role

• Oversee, refine, and execute employee standards and procedures, using and improving HR existing and recommended systems and processes.
• Champion the company’s Organizational Culture development and maintenance program; develop departmental cultures that are unique but are in tandem with the Company goals.
• Create and maintain a “Welcoming Employee Experience” process that attracts talent while motivating and inspiring the current workforce, therefore reducing turnover.
• Research ways to boost the company’s image in mainstream media as a “Best Place to Work” company such as: LinkedIn, Indeed, Glassdoor, etc.
• Create a fair and bias-free performance evaluation process for all levels.
• Develop a workforce succession plan for all positions.
• Maintain and enhance employee benefits programs, including compensation, health insurance, pension, expenses, vacation, and other personnel packages.
• Research initiatives to enhance the well-being of staff members.
• Prepare, manage, and maintain HR budgets such as salaries, health insurance, uniforms, training and staff welfare.
• Develop and submit a yearly training plan for the company for various areas of staff development.
• Find, attract, and hire the best talent within the right time frame.
• Manage the recruitment process and prepare employees for assignments by establishing and conducting orientation and training programs.
• Ensure legal compliance by monitoring and applying applicable labour laws and requirements, conducting investigations, and maintaining records.
• Liaise with HODs and recommend areas of improvement to internal standard operating procedures, including team restructuring and morale.
• Lead the development and implementation of creative and vibrant learning and development programs that foster organizational and individual growth
• Lead the talent management process and ensure succession planning is an organizational priority.
• Provide coaching and training to Managers and senior members on proper employment practices and labour laws.

Daily and Monthly Responsibilities

• Support departments in the development and delivery of strategic HR plans to fit with the overall business direction
• Liaise with department heads on ways to build high-performing, self-managed teams at work.
• Oversee the HRIS and ensure that the system is up to date with the relevant documents and information for each employee.
• Plan, monitor, and appraise HR activities by scheduling management meetings with employees, hearing and resolving employee grievances, training managers to coach and discipline employees, and counseling employees and supervisors.

• Liaise with CEO/Chairman for the planning and execution of monthly HOD meetings.

• Manage human resource operations from onboarding and orientation, employee engagement, performance management and terminations.
• Engage in the Exit Interview Experience process for all employee who leaves voluntarily.
• Champion the onboarding process through our HRIS, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Setup internal training programs within the company for continuous learning in order to attract and retain talent; while ensure all training and development activities are aligned strategically to the organization’s goals
• Conduct payroll process for the HR and Admin members fortnightly.
• Manage the Training and Development Budget so that costs are evenly allocated per required trainings.
• Oversee the planning of all company-wide events such as staff awards, fun days or wellness activities.
• Build strong relationships with external suppliers, fostering trust and promoting collaboration.
• Handle confidential matters with discretion.

Skills and Qualifications

• Bachelor’s degree in Human Resources
• 5+ years in human resources and/or recruitment
• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
• Experience with supporting and developing senior management teams
• Adept to problem-solving, negotiation, and conflict resolution
• Demonstrated strategic planning skills
• Strong leadership and facilitation skills
• Extensive knowledge of HR policies and systems
• Familiarity with HR software and working knowledge of MS Office
• Familiarity with end-to-end recruitment
• Computer and internet savvy

Preferred Qualifications

• Detail-oriented and organizational nature
• Experience working with BambooHR a plus
• Sound knowledge of Jamaican labour laws
• Knowledge in social media recruiting, Boolean searches, passive candidate recruitment
• Training and Development certification
• At least two years of people management experience; must have managed a minimum team size of 3  employees

General Requirements

• To implement any activity, process or strategy that will improve the competitive advantage of the company, in consultation with the Director of Finance and other members of the Senior Management Team.
• Ensuring the maintenance of the good name and reputation of Caribbean Producers Jamaica Ltd. in general through the demonstration and practice of the highest standards of ethical conduct.
• Ability to develop and maintain good interpersonal relationships with colleagues, staff and customers.
• Professional personal presentation.
• Ability to work within Company Policies.
• Ability to organize, plan and use own initiative.
• Adaptable; able to manage change while maintaining a positive attitude
• Participate in training and development including Company required trainings
• Support ad hoc customer support projects
• This position may require travel between Kingston and Montego Bay