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Business Technical Analyst

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show.

Real Time Analyst

The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products.

Customer Solutions Advocate

As a Customer Solutions Advocate, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional customer service over the phone and through various communication channels.

Retention Specialist

If you are looking for a career that will allow you to better partner with customers, so you are a true advisor- look no further! A Retention Sales Representative is responsible for saving and retaining customers who are requesting to disconnect or downgrade service.

Mobile Care Agent

The Mobile Care Agent is responsible for delivering exceptional customer support and technical assistance for Optimum Mobile customers.