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Supervisor WFM
- Not disclosed
- Updated 21/05/2026
- Kingston and St. Andrew
The Workforce Management Supervisor is responsible for overseeing real-time workforce operations to ensure efficient scheduling, adherence management, and service level achievement within the contact center.
Customer Solutions Advocate
- Not disclosed
- Updated 18/05/2026
- Kingston and St. Andrew
As a Customer Solutions Advocate, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional customer service over the phone and through various communication channels.