Operations Manager

The Engineering Operations Manager is responsible for maintaining the overall guest experience and ensuring the smooth operation of all engineering functions within the resort. This position requires a combination of technical expertise, managerial skills, and a commitment to excellence in hospitali

Main Duties and Responsibilities:

• Responsible for managing a team of engineers, technicians, and maintenance staff.
• Provide direction, guidance, and support to ensure optimal performance and productivity.
• Foster a positive and collaborative work environment that encourages teamwork and innovation.
• Oversee the operation, maintenance, and repair of all mechanical, electrical, plumbing, and HVAC systems.
• Develop and implement preventive maintenance programs to minimize downtime and maximize efficiency. Also, conducts regular inspections and audits to identify areas for improvement and ensure compliance with safety regulations and industry standards.
• Plan, coordinate, and supervise engineering projects, renovations, and upgrades within the resort.
• Develop and manage the departmental budget, including expenses for maintenance, repairs, and capital expenditures.
• Identify cost-saving opportunities and implement strategies to optimize resource utilization while maintaining quality standards.
• Review and approve purchase orders, invoices, and contracts related to engineering operations.
• Prioritize guest satisfaction by ensuring that all facilities and amenities are well-maintained and operational. Also responds promptly to guest complaints or maintenance requests, resolving issues effectively and efficiently.
• Implement and enforce safety protocols, emergency procedures, and regulatory compliance measures to safeguard guests, employees, and assets.
• Implement sustainable practices and initiatives to reduce the resort's environmental footprint and promote energy efficiency.
• Monitor resource consumption, waste management, and recycling programs to minimize environmental impact.
• Stay updated on industry trends and best practices related to green technologies and eco-friendly operations.
• Performs other reasonable duties assigned by manager

• Certification or specialized training in facilities management or hospitality industry preferred.
• High School Diploma
• Proven experience in engineering management, preferably in a resort or hospitality environment a plus
• Strong leadership abilities with excellent communication, interpersonal, and problem-solving skills.
• Proficiency in project management software, maintenance management systems, and Microsoft Office Suite.
• Knowledge of building codes, regulations, and safety standards relevant to hospitality facilities.
• Ability to work flexible hours and respond to emergency situations as needed.