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Digicel

Digicel

Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

 

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

 

The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment. 

 

Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.

  

 

 

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Collections Lead

The Collections Lead is responsible for overseeing the day-to-day operations of the Collections Agents on managing the debt profile of Small and Medium-sized Enterprises (SMEs).

Collections Agent

The Collections Agent is focused on managing the debt profile of Small and Medium-sized Enterprises (SMEs). You will be responsible for contacting SME customers who have overdue payments and working diligently to recover outstanding debts while maintaining positive customer relationships.

Billing Analyst

Responsible for the resolution of issues concerning automatic invoices, the product and issue of manual invoices, the processing of credit memos and processing of invoice trade terms.

Senior Business Sales Executive

To grow the business and meet the sales targets for Digicel Business in the ICT area across Saint Lucia including Business Voice, Private Circuits, Internet, Cloud Services and IP PBX services.

Head of Business

The Head of Business Solutions is responsible for driving revenue generation through new acquisitions and development of existing customer base via Regional Sales Managers & Business Account Managers.

Head of Consumer Sales and Services

  • Not disclosed
  • Updated 12/04/2024
  • Dominica

Responsible for all aspects of Consumer Sales and Retail Operations, across mobile and FTTH Services, ultimately ensuring first class customer experience and achievement of targets in respect of sales and active customer bases. Oversee the Marketing, Commercial, and Customer Experience.

ICT Account Manager

  • Not disclosed
  • Updated 12/04/2024
  • Dominica

The Business Account Manager will be responsible for managing a set group of customers from an assigned segment of our customer base.

IP Operations Engineer

The IP Operations Engineer will be part of a team responsible for the operations and maintenance of the IP network supporting ISP, mobile and other services. This includes the routine checks, project execution and network troubleshooting with other teams.

Service Manager

The Service Manager will lead Digicel’s service in Strategic, Government and Enterprise customer bases and is accountable for the overall service relationship. This person will be responsible for analysing and resolving corporate customer queries in a timely and efficient manner

Head of Wholesale Data

The Head of Wholesale Data will Lead the planning, implementation, and deliveries of Wholesale Data projects.

Applications Engineer

Works as part of an application specific support team with responsibility for providing frontline end user and technical support for users of commercial “off-the-shelf” or in-house developed applications within Digicel across all Markets.

Financial Reporting Accountant

Support the GL accounting team to interact with business partners on all levels to identify needs while ensuring all process activities are performed on time and with the necessary quality.

Accounts Payable Analyst

Responsible for processing vendor invoices, dealing with non-Purchase Order inquires, and preparing/supporting the payment process.

General Manager of Financial Services Jamaica

 Digicel Financial Services (DFS) is enabling new ways for consumers to access financial services. We achieve this by leveraging mobile and payments technologies in the markets where we operate.

Service Delivery Agent - Digicel +

To process all service requests using information from various sources, ensuring accuracy and completion

Graphic Artist

Looking for an experienced individual responsible to develop concepts for and design all Digicel collateral material

Cyber Security Specialist (Latin America and Caribbean region)

If you are a passionate and driven individual with a proven track record in cybersecurity sales and a desire to make a real impact, we encourage you to apply!

Cash Application Analyst

Digicel Group

Accounts Payable Supervisor

Digicel Group

Telesales Executive

Introduce new products/promotional offers in order to upsell/retain SMB customers

Group Head of Tax

The Group Head of Tax is a senior member of the Group Finance Function and will be a strategic thought partner to the Group CFO, CEO, and executive team advising on various tax matters that will be influencing business decisions across the enterprise.

Group Head of Debtors Collections

To implement and foster a culture within the Collections department that embraces a strategic, customer-driven and result oriented perspective across the various teams.