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VXI Jamaica Ltd.
We are a trusted customer experience and contact center partner for the world’s leading brands. At VXI, we pride ourselves in helping our partners develop technologies and customer care services that enable them to engage with their customers in new ways that keep them at the forefront of their markets and ahead of the competition. We leverage our deep understanding of our clients’ challenges and opportunities, and we use our integrated technology to design and tailor connections between brands and customers, resulting in custom solutions that empower our clients to respond with agility to swiftly changing market trends and ever-increasing customer demands.
Our Mission:
Together with our partners we design, build, implement and support innovative customer engagement platforms by seamlessly integrating customer insights utilizing our robust technology and world class business services.
Our Values:
VXI is a great place to build your career!
We value growth. Choosing VXI means you grow with us. Steadily through the years, we have built a legacy of strength that encompasses 28,000 employees across 42 locations worldwide. With a strong vision and a commitment to putting our people first, VXI is where you want to start your career.
We put a premium on relationships. Our people stay with us for years and years, largely due to the fact that we don’t consider them employees – for us, they’re family. Joining VXI, you surround yourself with people who encourage you to be your very best, people who respect your opinion and help you focus to make the most out of your career.
We help you take charge of your career. With our people-first philosophy, your growth is part of our culture. So we’ll give you access to continuous learning opportunities and the right set of tools to help you manage your growth. As our business expands, you’ll get the chance to work on challenging yet rewarding experiences that you’ll be able to harness throughout your career.
See our vacancies here:
Our Mission:
Together with our partners we design, build, implement and support innovative customer engagement platforms by seamlessly integrating customer insights utilizing our robust technology and world class business services.
Our Values:
- Excellence: From how we develop our talent to how we push ourselves to provide the best, most innovative products and reliable support, we constantly set the industry standard.
- Agility: We’re receptive and responsive to ever changing markets, technologies and customer desires, and possess the flexibility to scale from start-up to enterprise-sized challenges.
- Teamwork: We value close collaboration among our diverse set of talents and perspectives, and encourage respectful debate in pursuit of a common goal.
- Integrity: In each interaction whether it be with clients or with our peers-we are honest, accountable and manage expectations to foster a positive and productive work environment.
- Inventiveness: We believe in the power of curiosity and proactive exploration to find the greatest potential of an idea or support solution-we never stop asking if things can be better.
VXI is a great place to build your career!
We value growth. Choosing VXI means you grow with us. Steadily through the years, we have built a legacy of strength that encompasses 28,000 employees across 42 locations worldwide. With a strong vision and a commitment to putting our people first, VXI is where you want to start your career.
We put a premium on relationships. Our people stay with us for years and years, largely due to the fact that we don’t consider them employees – for us, they’re family. Joining VXI, you surround yourself with people who encourage you to be your very best, people who respect your opinion and help you focus to make the most out of your career.
We help you take charge of your career. With our people-first philosophy, your growth is part of our culture. So we’ll give you access to continuous learning opportunities and the right set of tools to help you manage your growth. As our business expands, you’ll get the chance to work on challenging yet rewarding experiences that you’ll be able to harness throughout your career.
See our vacancies here:
- Kingston, Jamaica W.I.
- +1 876-634-5461
OPEN HOUSE- October 27-31, 2025 - SALES AND CUSTOMER SERVICE AGENTS NEEDED
- Not disclosed
- Updated 23/10/2025
- Kingston and St. Andrew
OPEN HOUSE - October 27 - 31, 2025 - SALES AND CUSTOMER SERVICE AGENTS NEEDED 9:00AM-2:00PM VXI JAMAICA- 7 COURTNEY WALSH DRIVE, KINGSTON AMAZING BENEFITS AND A DYNAMIC WORK ENVIRONMENT ARE WAITING FOR YOU!
Team Leader
- Not disclosed
- Updated 13/10/2025
- Kingston and St. Andrew
The position is responsible for managing a group of 10 up to 15 Account Associates, reviewing and analyzing performance data, pinpointing root causes for performance variance, trending and creating improvement plans to correct and improve performance gaps.
Outbound Sales Representative
- See description
- Updated 13/10/2025
- Kingston and St. Andrew
Outbound Sales representative for a fast-paced Call Center, with a fun and professional work environment, and unmatched growth possibilities.
Customer Service Representative
- See description
- Updated 13/10/2025
- Kingston and St. Andrew
Customer Care Representatives needed to join our fun, fast-paced, and dynamic team. We focus on providing great customer service for our clients and a happy and healthy work environment for our team. Amazing benefits await!