Human Resources Administrator

The main responsibilities of the HR administrator will be to provide administrative support to the HR department in all areas.

Purpose:

The main responsibilities of the HR administrator will be to provide administrative support to the HR department in all areas. Your main administrative duties include maintaining personnel records, managing HR documents (e.g., employment records and onboarding guides) and updating internal databases. You will act as first point of HR (administrative) related queries from employees and external partners.

Essential Duties and Responsibilities

• Ensure the smooth management and ownership of the Health and Life Insurance Management process each month.
• Process and manage employee termination requests, facilitating exit interviews for all staff.
• Answer employment verification for past and current employees via emails and calls from external partners. Conduct and complete reference checks for all administrative staff.
• Compile and maintain employee personnel and manage such records throughout the life span of all employees.
• Monitor HR Job Letter Distro and prepare requests within three days of receipt and coordinate issuing of letters on completion.
• Ensure the accuracy of information entered for New Hires in the HRIS System, creating reports for Payroll purposes.
• Prepare appeal hearing case notes including transcribing hearing recordings.
• Follow-up on all outstanding background and compliance records for all staff 
• Create monthly reports/presentations on HR metrics.
• Participate in HR projects as required.
• Any other duties assigned.

Education a& Experience

• BSc. Human Resources Management, Associate Degree in Business Administration, or its equivalent
• A minimum of 2+ years’ experience providing administrative/secretarial support at a senior level
• Proven knowledge and experience with MS Office, especially Outlook, PowerPoint, Word & Excel.
• Experience in collaborating with teams.

Key Competencies & Skills

• Passion for learning, design, and technology.
• Strong administrative skills
• A high level of confidentiality
• The ability to multi-task and balance multiple ongoing projects with specified timelines while simultaneously meeting aggressive deadlines.
• Excellent English-language verbal and written communication skills,
• Attention to detail.
• Superior organizational skills.