Director of Engineering

Responsible for the leadership and management of all functions of the Engineering department, in accordance with hotel standards.

JOB OVERVIEW:

Responsible for the leadership and management of all functions of the Engineering department, in accordance with hotel standards.  Manage all engineering operations for interior/exterior facilities including electrical, refrigeration, plumbing, heating/cooling, structural, ground care and parking areas.  Manage other engineering work necessary to maintain the property in an optimum and efficient condition to ensure the safety and comfort of guests and employees.

QUALIFICATIONS:

Essential:        

• High school graduate and vocational/technical background.
• 5+ years experience in building or hotel engineering/maintenance.
• Certified in all hotel engineering/maintenance positions.
• Knowledge of all technical aspects of engineering/maintenance ( i.e. mechanical, electrical, plumbing and HVAC).
• Ability to communicate well in written and spoken English.

Desirable:

• College degree (in Engineering).
• 2+ years as an Assistant Director of Engineering.
• Active involvement in college level business or technical courses.
• Completion of Engineering Manpower Development Process Part I and currently participating in or have completed Part II.

SKILLS:

Essential:

• Ability to motivate and lead staff members to achieve a common goal.
• Ability to maintain hotel standards, policies and procedures with staff.
• Ability to compute mathematical calculations.
• Ability to read and understand blueprints and schematics.
• Ability to communicate well in written and spoken English.
• Ability to think clearly under high pressure or emergency situations.
• Ability to promote positive work relationships among all hotel staff.
• Ability to ascertain staff training needs and provide such training.
• Ability to organize, direct, plan and control all engineering activities.
• Ability to troubleshoot and repair all mechanical, electrical, HVAC and plumbing systems in a timely manner.
• Ability to effectively maintain all equipment so less than 20% of all engineering staff time is spent on reactive maintenance.

• Maintain complete knowledge at all hotel features/services, hours of operation, daily house count and expected arrivals/departures, etc. to ensure work orders are scheduled around critical times; conduct monthly department meetings, insuring meetings are informative, upbeat and fun.
• Lead all daily line-ups to insure the AM Resort philosophy; support TQM and strive to continuously improve.
• Attend necessary meetings and functions as part of the Executive Committee team to show support and provide input towards the success of the hotel.
• Review daily log books and stay informed about all day-to-day activities; Meet with Assistant Director of Engineering each morning prior to the line-up to discuss any opportunities and offer assistance.
• Interview and select applicant as needed, utilizing the Quality Selection Process
• Promote open-door policy among staff members; Identify and resolve performance problems not in line with company standards; Consistently apply hotel standards/procedures in evaluation and discipline of staff; Administer fair employee performance appraisals in a timely manner.
• Create an atmosphere for advancement through ongoing training programs, including the Engineering Manpower Development Process.
• Achieve objectives through direction and delegation.
• Set standards for the departmental in image, appearance and grooming; Properly represent the company and the procession to outside organizations; Return business telephone call the same day.
• Develop a list of departmental goals and objectives; Plan for the execution of hotel projects.
• Prepare annually and control monthly all R&M and HLP expenses within the budgeted or forecasted parameters; Prepare annual and control monthly the capital expenditures budget.
• Always use comparative bidding on service contracts and obtain the corporate office's approval before releasing a bid.
• Establish, direct and maintain the appropriate organizational climate to meet the needs of the hotel's employees and guests.
• Utilize the Manpower Management System to maintain the hotel and grounds at the highest possible standards.
• Direct and be an active part of the guest rooms and public area preventative maintenance program to achieve AM Resort standards.
• Control the initiation, transfer and maintenance of the hotel keying system.
• Reduce waste by 80% through recycling.
• Institute and maintain the utility management program to conserve energy without discomfort to internal and external customers.
• Manage the inspection of all building systems and life-safety systems to insure minimum downtime, expense and discomfort to our guests.
• Effectively comply with all codes; effectively deal with insurance companies.
• Coordinate all carpentry projects; Control painting and decorating; maintain plumbing systems, grounds and landscaping, and swimming pool water features.
• Coordinate and control all in-house and contractor projects.
• Oversee maintenance of the Central Plant; Maintain HVAC systems, Kitchen facilities, refrigeration systems, laundry facilities, electrical systems, life-safety systems, and sewage systems; Maintain the energy management system, including continuous improvement.
• Learn, understand and energize The Hotel Standards among Engineering staff.
• Ensure employees maintain safe conditions and procedures in work areas and other associated areas; Ensure each employee successfully completed the Training Certification Process and reviews all departmental safety information (i.e. JHA's and MSDS's).
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.